NASA NTRS2002
Many current and future NASA missions make extreme demands on mission personnel both in terms of work load and in performing under difficult environmental conditions. In situations where hands are impeded or needed for other tasks, eyes are busy attending to the environment, or tasks are sufficiently complex that ease of use of the interface becomes critical, spoken natural language dialog systems offer unique input and output modalities that can improve efficiency and safety. They also offer new capabilities that would not otherwise be available. For example, many NASA applications require astronauts to use computers in micro-gravity or while wearing space suits. Under these circumstances, command and control systems that allow users to issue commands or enter data in hands-and eyes-busy situations become critical. Speech recognition technology designed for current commercial applications limits the performance of the open-ended state-of-the-art dialog systems being developed at NASA. For example, today's recognition systems typically listen to user input only during short segments of the dialog, and user input outside of these short time windows is lost. Mistakes detecting the start and end times of user utterances can lead to mistakes in the recognition output, and the dialog system as a whole has no way to recover from this, or any other, recognition error. Systems also often require the user to signal when that user is going to speak, which is impractical in a hands-free environment, or only allow a system-initiated dialog requiring the user to speak immediately following a system prompt. In this project, SRI has developed software to enable speech recognition in a hands-free, open-microphone environment, eliminating the need for a push-to-talk button or other signaling mechanism. The software continuously captures a user's speech and makes it available to one or more recognizers. By constantly monitoring and storing the audio stream, it provides the spoken dialog manager extra flexibility to recognize the signal with no audio gaps between recognition requests, as well as to rerecognize portions of the signal, or to rerecognize speech with different grammars, acoustic models, recognizers, start times, and so on. SRI expects that this new open-mic functionality will enable NASA to develop better error-correction mechanisms for spoken dialog systems, and may also enable new interaction strategies.