Project: Internal communications
The purpose of this study was to ascertain the perceived information needs of NASA Langley employees. One hundred and twelve face-to-face interviews were conducted with a representative sample of aero-space technologists, administrative professionals, technicians. and secretarial/clerical personnel. Results of employee perceptions are analyzed and summarized using affinity diagramming. Particular strategies to maximize use of existing internal communication networks are discussed.
Black, Lydia↗