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James R Unverricht

Publications and source records attributed to James R Unverricht.

A Remote Vehicle Operations Center’s Role in Collecting Human Factors Data

The National Aeronautics and Space Administration is supporting research to develop a prototype remote vehicle operations center at Langley Research Center to explore current and future advanced air mobility operations using small unmanned aerial systems vehicles as surrogates for future, larger-scale passenger carrying vehicles. Data collected within the Remote Operations for Autonomous Missions (ROAM) Unmanned Aerial Systems (UAS) Operations Center will be used to explore different roles and responsibilities of remote operators managing multiple autonomous vehicles, with the goal of exploring human-autonomy teaming concepts that enable m:N operations (i.e., m operators managing N vehicles). ROAM has developed into a world-class research, development, and technology (RD&T) environment that can support both the collection of human factors data and the command and control of remote vehicles in beyond visual line of sight conditions. Presented in this paper is an overview of ROAM, with a focus on the design components that support human factors data collection and a review of initial usability results of the facility.

Human factors↗

A Remote Vehicle Operations Center’s Role in Collecting Human Factors Data

The National Aeronautics and Space Administration is supporting research to develop a prototype remote vehicle operations center at Langley Research Center to explore current and future advanced air mobility operations using small unmanned aerial systems vehicles as surrogates for future, larger-scale passenger carrying vehicles. Data collected within the Remote Operations for Autonomous Missions (ROAM) Unmanned Aerial Systems (UAS) Operations Center will be used to explore different roles and responsibilities of remote operators managing multiple autonomous vehicles, with the goal of exploring human-autonomy teaming concepts that enable m:N operations (i.e., m operators managing N vehicles). ROAM has developed into a world-class research, development, and technology (RD&T) environment that can support both the collection of human factors data and the command and control of remote vehicles in beyond visual line of sight conditions. Presented in this paper is an overview of ROAM, with a focus on the design components that support human factors data collection and a review of initial usability results of the facility.

Human factors↗

Eye Glance Behaviors of Ground Control Station Operators in a Simulated Urban Air Mobility Environment

Research into concepts such as advanced air mobility (AAM) and urban air mobility (UAM) offers an opportunity for successfully and safely adding new classes of vehicles into the National Airspace System. However, a need exists for research into the human factors associated with these concepts. In this paper, we evaluate the gaze behaviors of three remote ground control station operators (GCSOs) conducting simulated UAM operations. The participants monitored and controlled an unmanned aircraft system (UAS) from pre-flight to landing using ground control station (GCS) software across nine scenarios within a remote UAS operations center at NASA Langley Research Center (LaRC). As this work was exploratory, descriptive statistics were calculated to provide some initial insight into GCSO gaze patterns associated with the GCS display. Scenarios that required the operator to directly interact with an airspace scheduling system off-screen resulted in fewer on-screen glances than scenarios that did not include direct interactions with the off-screen system. After investigating several areas of interest (AOIs) within the GCS display, participants primarily viewed three AOIs: the map, vehicle status, and operations checklist. The results yielded several GCS design and operational improvement recommendations to include: (a) adding altitude information to the vehicle icon, (b) adding additional traffic information, and (c) including additional GCS training, to reduce the need to scan an operations checklist, which would allow allocation of visual attention towards other AOIs.

Urban Air Mobility↗

Where is the Human in the Loop? Human Factors Analysis of Extended Visual Line of Sight Unmanned Aerial System Operations within a Remote Operations Environment

Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.

Advanced Air Mobility↗

Foundational Human-Autonomy Teaming Research and Development in Scalable Remotely Operated Advanced Air Mobility Operations: Research Model and Initial Work

To achieve the scalability envisioned for many Advanced Air Mobility (AAM) applications, uncrewed aerial system (UAS) concepts are being pursued with the goal of enabling fewer human operators to manage more increasingly autonomous vehicles. NASA’s Transformational Tools and Technologies – Revolutionary Aviation Mobility (T3-RAM) subproject has identified human-autonomy teaming (HAT) as a critical area of research required to support these operations. Under T3-RAM, the HAT Foundational Research Activity has been tasked with providing basic research to identify HAT and human-automation interaction (HAI) principles that can be used to achieve scalable multi-vehicle UAS operations. This paper first outlines a research model to produce ecologically relevant basic research, then contextualizes completed and planned research and development activities within this model. Proposed research threads are presented, along with their practical and theoretical implications.

Human-Autonomy Teaming↗