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Jenney, L. L.

Publications and source records attributed to Jenney, L. L..

Psychological stress measurement through voice output analysis

Audio tape recordings of selected Skylab communications were processed by a psychological stress evaluator. Strip chart tracings were read blind and scores were assigned based on characteristics reported by the manufacturer to indicate psychological stress. These scores were analyzed for their empirical relationships with operational variables in Skylab judged to represent varying degrees of situational stress. Although some statistically significant relationships were found, the technique was not judged to be sufficiently predictive to warrant its use in assessing the degree of psychological stress of crew members in future space missions.

Older, H. J.↗

A system for analysis and classification of voice communications

A method for analysis and classification of verbal communications typically associated with manned space missions or simulations was developed. The study was carried out in two phases. Phase 1 was devoted to identification of crew tasks and activities which require voice communication for accomplishment or reporting. Phase 2 entailed development of a message classification system and a preliminary test of its feasibility. The classification system permits voice communications to be analyzed to three progressively more specific levels of detail and to be described in terms of message content, purpose, and the participants in the information exchange. A coding technique was devised to allow messages to be recorded by an eight-digit number.

Older, H. J.↗

Measurement of operator workload in an information processing task

This was an experimental study to develop an improved methodology for measuring workload in an information processing task and to assess the effects of shift length and communication density (rate of information flow) on the ability to process and classify verbal messages. Each of twelve subjects was exposed to combinations of three shift lengths and two communication densities in a counterbalanced, repeated measurements experimental design. Results indicated no systematic variation in task performance measures or in other dependent measures as a function of shift length or communication density. This is attributed to the absence of a secondary loading task, an insufficiently taxing work schedule, and the lack of psychological stress. Subjective magnitude estimates of workload showed fatigue (and to a lesser degree, tension) to be a power function of shift length. Estimates of task difficulty and fatigue were initially lower but increased more sharply over time under low density than under high density conditions. An interpretation of findings and recommedations for furture research are included. This research has major implications to human workload problems in information processing of air traffic control verbal data.

Jenney, L. L.↗