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Michael S Politowicz

Publications and source records attributed to Michael S Politowicz.

At least 19 records

Vertiport Management from Simulation to Flight: Continued Human Factors Assessment of Vertiport Operations

The Urban Air Mobility concept envisions a new future for transportation in urban environments, primarily focused around vertiport operations. A vertiport refers to an identifiable ground or elevated area used for the vertical takeoff and landing of an aircraft. One critical role within vertiport operations that has been proposed but is under-researched is the vertiport manager. The vertiport manager is expected to manage the ground-to-air operations at the vertiport, but their precise responsibilities, tasks, and challenges are currently undefined. The High Density Vertiplex Subproject at NASA is responsible for developing and testing technologies, concepts, and architectures that will support the infrastructure needed for terminal environments around vertiports. Our previous work investigated ground control station operators performing simulated and live flight operations within a remote operations environment. In the current study, we extended from our previous work to explore the role of a vertiport manager. Specifically, we investigated five participants serving as a vertiport manager across both simulated and live flight operations. We performed multiple knowledge elicitation techniques, a thematic content analysis of qualitative data, and naturalistic observations to create a list of insights, design and training recommendations, and a simplified cognitive task diagram of the vertiport manager’s primary task. Findings from this study are discussed within the context of the current debate on the degree to which this role should be automated. A third alternative is suggested to allow a human vertiport manager to be successful by teaming with increasingly autonomous systems, designing the role to improve safety and efficiency of Urban Air Mobility operations.

AAM↗

A Meta-Analytic Approach to Investigating the Relationship Between Human-Automation Trust and Attention Allocation

Trust and attention allocation are pivotal determinants in human-automation interaction. However, there are scarce empirical findings regarding the relationship between trust and attention allocation. Observations from our previous work suggested there may be a negative correlation between trust in automation and eye movement towards automation, though no formal analysis of these data had been conducted to quantify this relationship. The present meta-analysis examined the relationship between three dimensions of trust in automation (performance, process, and purpose) and visual attention allocation to the automation. Specifically, we applied Cumming’s (2014) meta-analysis technique to combine evidence across three experiments. Results indicated a negative correlation between trust in automation and visual sampling of the automated system monitoring task for performance-based trust, but not for process- or purpose-based trust. These findings suggest that operators scanned the automation’s behavior less frequently when indicating higher performance-based trust towards the automation.

Human-Autonomy Teaming (HAT)↗

A Remote Vehicle Operations Center’s Role in Collecting Human Factors Data

The National Aeronautics and Space Administration is supporting research to develop a prototype remote vehicle operations center at Langley Research Center to explore current and future advanced air mobility operations using small unmanned aerial systems vehicles as surrogates for future, larger-scale passenger carrying vehicles. Data collected within the Remote Operations for Autonomous Missions (ROAM) Unmanned Aerial Systems (UAS) Operations Center will be used to explore different roles and responsibilities of remote operators managing multiple autonomous vehicles, with the goal of exploring human-autonomy teaming concepts that enable m:N operations (i.e., m operators managing N vehicles). ROAM has developed into a world-class research, development, and technology (RD&T) environment that can support both the collection of human factors data and the command and control of remote vehicles in beyond visual line of sight conditions. Presented in this paper is an overview of ROAM, with a focus on the design components that support human factors data collection and a review of initial usability results of the facility.

Human factors↗

A Remote Vehicle Operations Center’s Role in Collecting Human Factors Data

The National Aeronautics and Space Administration is supporting research to develop a prototype remote vehicle operations center at Langley Research Center to explore current and future advanced air mobility operations using small unmanned aerial systems vehicles as surrogates for future, larger-scale passenger carrying vehicles. Data collected within the Remote Operations for Autonomous Missions (ROAM) Unmanned Aerial Systems (UAS) Operations Center will be used to explore different roles and responsibilities of remote operators managing multiple autonomous vehicles, with the goal of exploring human-autonomy teaming concepts that enable m:N operations (i.e., m operators managing N vehicles). ROAM has developed into a world-class research, development, and technology (RD&T) environment that can support both the collection of human factors data and the command and control of remote vehicles in beyond visual line of sight conditions. Presented in this paper is an overview of ROAM, with a focus on the design components that support human factors data collection and a review of initial usability results of the facility.

Human factors↗

Evaluation of a Remote Data Collection Method to Study Human-Automation Interaction and Workload

Technological advances have increased the automation of Uncrewed Aerial Vehicles, allowing human operators to manage multiple vehicles at a high-level without the need to understand low-level system behaviors. Previous laboratory studies have explored the relationship between reliability, trust, use of automation and the effects of number of vehicles under supervision on subjective workload. Due to the limitations resulting from the COVID-19 pandemic, in-person laboratory studies are not always possible. Therefore, this work aimed to investigate if remote data collection alternatives, such as Amazon’s Mechanical Turk, can provide comparative results as those obtained in laboratory settings. A study was conducted in the context of small drone operations. As expected, higher reliability led to higher trust ratings and the inclusion of more vehicles led to higher workload. In contrast, reliability unexpectedly had no effect on intention to use the automation. Though these results were encouraging, several limitations were identified.

trust↗

Eye Glance Behaviors of Ground Control Station Operators in a Simulated Urban Air Mobility Environment

Research into concepts such as advanced air mobility (AAM) and urban air mobility (UAM) offers an opportunity for successfully and safely adding new classes of vehicles into the National Airspace System. However, a need exists for research into the human factors associated with these concepts. In this paper, we evaluate the gaze behaviors of three remote ground control station operators (GCSOs) conducting simulated UAM operations. The participants monitored and controlled an unmanned aircraft system (UAS) from pre-flight to landing using ground control station (GCS) software across nine scenarios within a remote UAS operations center at NASA Langley Research Center (LaRC). As this work was exploratory, descriptive statistics were calculated to provide some initial insight into GCSO gaze patterns associated with the GCS display. Scenarios that required the operator to directly interact with an airspace scheduling system off-screen resulted in fewer on-screen glances than scenarios that did not include direct interactions with the off-screen system. After investigating several areas of interest (AOIs) within the GCS display, participants primarily viewed three AOIs: the map, vehicle status, and operations checklist. The results yielded several GCS design and operational improvement recommendations to include: (a) adding altitude information to the vehicle icon, (b) adding additional traffic information, and (c) including additional GCS training, to reduce the need to scan an operations checklist, which would allow allocation of visual attention towards other AOIs.

Urban Air Mobility↗

A Preliminary Development of The Intelligent Change Detection System (ICDS): Using Machine Learning to Combat Change Blindness in Remote Operation Environments

The emergence of Advance Air Mobility (AAM) will increase the number and types of aerial vehicles operating in shared airspaces, which will subsequently affect the amount of actionable data that ground control station operators (GCSOs) will be expected to manage. In this environment, GCSOs are particularly susceptible to the visual perceptual phenomenon known as change blindness, in which a stimulus undergoes a change without the change being noticed by its observer. A machine agent designed to detect change blindness and mitigate the effects could improve human agent performance in a data-saturated remote operations environment. The objective of this paper is to describe a proof-of-concept system architecture that integrates real-time eye tracking and vehicle telemetry data to prevent human-agent errors resulting from change blindness while operating aircraft from a remote ground control station (GCS).

Real-Time Streaming Data Architecture↗

Where is the Human in the Loop? Human Factors Analysis of Extended Visual Line of Sight Unmanned Aerial System Operations within a Remote Operations Environment

Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.

Advanced Air Mobility↗

Foundational Human-Autonomy Teaming Research and Development in Scalable Remotely Operated Advanced Air Mobility Operations: Research Model and Initial Work

To achieve the scalability envisioned for many Advanced Air Mobility (AAM) applications, uncrewed aerial system (UAS) concepts are being pursued with the goal of enabling fewer human operators to manage more increasingly autonomous vehicles. NASA’s Transformational Tools and Technologies – Revolutionary Aviation Mobility (T3-RAM) subproject has identified human-autonomy teaming (HAT) as a critical area of research required to support these operations. Under T3-RAM, the HAT Foundational Research Activity has been tasked with providing basic research to identify HAT and human-automation interaction (HAI) principles that can be used to achieve scalable multi-vehicle UAS operations. This paper first outlines a research model to produce ecologically relevant basic research, then contextualizes completed and planned research and development activities within this model. Proposed research threads are presented, along with their practical and theoretical implications.

Human-Autonomy Teaming↗

Where is the Human in the Loop? Human Factors Analysis of Extended Visual Line of Sight Unmanned Aerial System Operations within a Remote Operations Environment

Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.

Advanced Air Mobility↗