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Sanford, Beverly D.

Publications and source records attributed to Sanford, Beverly D..

Human Factors Report: TMA Operational Evaluations 1996 and 1998

The Traffic Management Advisor (TMA) is a component of the Center-TRACON Automation System (CTAS), a suite of decision-support tools for the air traffic control (ATC) environment which is being developed at NASA Ames Research Center. TMA has been operational at the ATC facilities in Dallas/Fort Worth, Texas, since an operational field evaluation in 1996. The Operational Evaluation demonstrated significant benefits, including an approximately 5 percent increase in airport capacity. This report describes the human factors results from the 1996 Operational Evaluation and an investigation of TMA usage performed two years later, during the 1998 TMA Daily Use Field Survey. The results described are instructive for CTAS focused development, and provide valuable lessons for future research in ATC decision-support tools where it is critical to merge a well-defined, complex work environment with advanced automation.

Lee, Katharine K.↗

Human Factors Assessment: The Passive Final Approach Spacing Tool (pFAST) Operational Evaluation

Automation to assist air traffic controllers in the current terminal and en route air traff ic environments is being developed at Ames Research Center in conjunction with the Federal Aviation Administration. This automation, known collectively as the Center-TRACON Automation System (CTAS), provides decision- making assistance to air traffic controllers through computer-generated advisories. One of the CTAS tools developed specifically to assist terminal area air traffic controllers is the Passive Final Approach Spacing Tool (pFAST). An operational evaluation of PFAST was conducted at the Dallas/Ft. Worth, Texas, Terminal Radar Approach Control (TRACON) facility. Human factors data collected during the test describe the impact of the automation upon the air traffic controller in terms of perceived workload and acceptance. Results showed that controller self-reported workload was not significantly increased or reduced by the PFAST automation; rather, controllers reported that the levels of workload remained primarily the same. Controller coordination and communication data were analyzed, and significant differences in the nature of controller coordination were found. Controller acceptance ratings indicated that PFAST was acceptable. This report describes the human factors data and results from the 1996 Operational Field Evaluation of Passive FAST.

Lee, Katharine K.↗

Traffic Management Advisor: Iterative Field Development and Assessment at Multiple Sites

Previous studies have demonstrated the necessity of involving users in the development of automation aids, especially for complex domains such as air traffic control (ATC). Traditional development only demanded a single field test to validate a completed system, but a more iterative combination of development and assessment ensures that the technology meets the requirements of its application domain. Exposure across an adequate spectrum of field users is also required during development, and the use of multiple development sites provides an opportunity to consider individual facility cultures as they relate to implementation strategies. The development of the Center/TRACON Automation System (CTAS) Traffic Management Advisor (TMA) at the Denver and Dallas ATC facilities demonstrates successful iterative development and assessment at multiple field sites. The use of field development changes the nature of assessment. As development progresses, periodic assessments are required to validate that system development is progressing along an appropriate track. In the development of the TMA, assessments were performed based on software in the field, and input from traffic managers was analyzed and incorporated into subsequent releases of the TMA, to be reassessed in the field. This has led to a tool with operational suitability and broad user acceptance. Assessment at multiple sites provides a more generalizable perspective that allows the production of a system that is both generic enough to be used at different sites and tailored enough to be of use at any site. In addition to providing a better understanding of specific facility requirements, the use of multiple assessment sites in the development of TMA has provided an opportunity to consider individual facility operations, procedures and cultures as they relate to development and implementation strategies.

Sanford, Beverly D.↗

Head-up displays: Effect of information location on the processing of superimposed symbology

Head-up display (HUD) symbology superimposes vehicle status information onto the external terrain, providing simultaneous visual access to both sources of information. Relative to a baseline condition in which the superimposed altitude indicator was omitted, altitude maintenance was improved by the presence of the altitude indicator, and this improvement was the same magnitude regardless of the position of the altitude indicator on the screen. However, a concurrent decifit in heading maintenance was observed only when the altitude indicator was proximal to the path information. These results did not support a model of the concurrent processing deficit based on an inability to attend to multiple locations in parallel. They are consistent with previous claims that the deficit is the product of attentional limits on subjects' ability to process two separate objects (HUD symbology and terrain information) concurrently. The absence of a performance tradeoff when the HUD and the path information were less proximal is attributed to a breaking of attentional tunneling on the HUD, possibly due to eye movements.

Sanford, Beverly D.↗

Attentional issues in superimposed flight symbology

The mechanisms of the failure to simultaneously process HUD superimposed symbology and the out-the-window view may lie in the many cognitive and perceptual cues that inform the pilot that the HUD, although collimated at infinity, is an instrument on the aircraft. Thus, in relation to the world scene, the HUD forms a perceptually segregated object that has a different frame of reference. Research is being explored to determine the mechanisms in this problem, and to develop advanced designs that maximize the cognitive and perceptual compatibility of the superimposed symbology by integrating the important information into the world scene.

Foyle, David C.↗