Tamsyn Edwards | Search NASA

NASA NTRS2021

Human Performance of Novice Schedulers for Complex Spaceflight Operations Timelines

Objective: Investigate the effects on human performance as a function of scheduling task complexity for novice schedulers creating spaceflight timelines. Background: Future astronauts will be expected to self-schedule, yet will not be experts in creating timelines that meet complex constraints inherent to spaceflight operations. Method: Conducted a within-subject experiment to measure scheduling efficiency, effectiveness, workload and situation awareness while varying scheduling task complexity factors, namely number of constraints and types of constraints. Results: Fifteen participants completed various scheduling problems. Performance differences were identified between the independent variables. There was a main effect due to the number of constraints and type of constraint for efficiency, effectiveness, and workload. Significant interactions were observed in situation awareness and workload for certain types of constraints. Results also suggest that a lower number of constraints may be manageable by novice schedulers when compared to scheduling activities without constraints. Conclusion: Results suggest that novice schedulers performance decreases with high number of constraints and future scheduling aids may have to be targeted to type of constraint. Application: Knowledge on the effect of scheduling task complexity will help design scheduling systems that will enable self-scheduling for future astronauts. It will also inform other domains that conduct complex scheduling, such as nursing and manufacturing.

scheduling↗

NASA NTRS2021

Bowtie Analysis of the Effects of Unmanned Aircraft on Air Traffic Control

Within the aviation domain, there is a growing industry demand to develop and integrate remotely piloted operations into the National Airspace System. However, it is not yet well understood how the integration of unmanned aircraft with impact air traffic control, and specifically, the air traffic controllers who are at the sharp end of this safety critical system. This research presented in this paper aimed to begin to address this gap in understanding by identifying and exploring potential hazards associated with introducing Unmanned Aircraft into the national airspace system, and identify possible mitigations to reduce identified risks. A bowtie risk analysis methodology was used to identify and analyze hazards. A focus-group format discussion was conducted with nine subject matter experts as participants. Findings identified five areas of potential risk, each associated with multiple hazards. Mitigations for each hazard are reported. Findings have essential implications for the safe and efficient integration of unmanned aircraft into the national airspace.

unmanned aerial vehicles↗

NASA NTRSDate not supplied

Crew Autonomy Through Self-Scheduling: Scheduling Performance Pilot Study

Within the domain of human spaceflight, crew scheduling for International Space Station (ISS) remains a human-driven planning task. Large teams of flight controllers (called Ops Planners) spend weeks creating violation-free schedules for all crewmembers. As NASA considers long-duration exploration missions, the necessary shift of scheduling and planning management from Ops Planners to crew members requires significant research and investigation of crew performance to complete these scheduling tasks. This pilot study was conducted to evaluate non-expert human performance for the task of planning and scheduling, focusing on scheduling problems that increased in complexity based on the number of activities to be scheduled and the number of planning constraints. Nine non-expert planners were recruited to complete scheduling tasks using Playbook, a scheduling software. The results of this pilot study show that scheduling performance decreased as scheduling workload (i.e. number of activities and percent of activities with planning constraints) increased. This paper provides evidence towards developing a model for scheduling task difficulty and identifies potential implications for future automated aids for flight crew scheduling.

planning↗

NASA NTRSDate not supplied

Towards a Measure of Situation Awareness for Space Mission Schedulers

The success of space flight missions relies on support provided to astronauts through specialist knowledge of ground-based personnel. One of the many essential tasks that ground personnel provide is the scheduling of flight crew daily activities. Future long duration exploration missions will require astronauts to assume planning and scheduling responsibilities in order to facilitate increased autonomy from ground support. Although situation awareness is critical to the scheduling task, a sufficient measure for this domain has not been developed. This paper documents the approach and process by which the authors developed a framework for measuring situation awareness in space mission schedulers and presents the measure applications’ initial results.

human factors in spaceflight↗

NASA NTRSDate not supplied

Behavioral Indicators: How You Know When You are Losing the Flick and What to Do About It?

Air traffic controllers are responsible for the safety and efficiency of air traffic and therefore must maintain a consistently high standard of performance. However, performance can be negatively affected by factors such as workload and fatigue, potentially leading to performance decline and performance-related incidents. Real-time identification of negative influences would facilitate timely implementation of supportive strategies prior to performance decline. The current study aimed to explore the concept of ‘behavioral indicators’ to identify when a controller was reaching a performance limit. A second aim was to capture behavioral indicators associated with performance influencing factors. A total of 65 controllers spanning Tower, Approach and Enroute facilities across the United States of America were interviewed. Findings revealed that controllers were familiar with the concept of behavioral indicators, and that indicators were associated with specific performance-influencing factors. Implications for implementing behavioral indicators training in control environments are discussed.

behavioral indicators↗

NASA NTRSDate not supplied

Behavioral Indicators in Air Traffic Control: Detecting and Preventing Performance Decline

Air traffic controllers are responsible for the safety and efficiency of air traffic and therefore must maintain a consistently high standard of performance. However, performance can be negatively affected by factors such as workload and fatigue, potentially leading to performance decline and performance-related incidents. Real-time identification of negative influences would facilitate timely implementation of supportive strategies prior to performance decline. The current study aimed to explore the concept of ‘behavioral indicators’ to identify when a controller was reaching a performance limit. A second aim was to capture behavioural indicators associated with performance influencing factors. A total of 65 controllers spanning Tower, Approach and En-route facilities across the united states of America were interviewed. Findings revealed that controllers were familiar with the concept of behavioural indicators, and that indicators were associated with specific performance influencing factors. Implications for implementing behavioral indicators training in control environments are discussed.

behavioral indicators↗

NASA NTRSDate not supplied

Towards a Measure of Situation Awareness for Space Mission Schedulers

The success of space flight missions relies on support provided to astronauts through specialist knowledge of ground-based personnel. One of the many essential tasks that ground personnel provide is the scheduling of flight crew daily activities. Future long duration exploration missions will require astronauts to assume planning and scheduling responsibilities in order to facilitate increased autonomy from ground support. Although situation awareness is critical to the scheduling task, a sufficient measure for this domain has not been developed. This paper documents the approach and process by which the authors developed a framework for measuring situation awareness in space mission schedulers and presents the measure applications’ initial results.

human factors in spaceflight↗

NASA NTRSDate not supplied

Bowtie Analysis of the Effects of Unmanned Aircraft on Air Traffic Control

Within the aviation domain, there is a growing industry demand to develop and integrate remotely piloted operations into the National Airspace System. However, it is not yet well understood how the integration of unmanned aircraft with impact air traffic control, and specifically, the air traffic controllers who are at the sharp end of this safety critical system. This research presented in this paper aimed to begin to address this gap in understanding by identifying and exploring potential hazards associated with introducing Unmanned Aircraft into the national airspace system, and identify possible mitigations to reduce identified risks. A bowtie risk analysis methodology was used to identify and analyze hazards. A focus-group format discussion was conducted with nine subject matter experts as participants. Findings identified five areas of potential risk, each associated with multiple hazards. Mitigations for each hazard are reported. Findings have essential implications for the safe and efficient integration of unmanned aircraft into the national airspace.

Tamsyn Edwards↗

NASA NTRSDate not supplied

Behavioral Indicators in Air Traffic Controllers: How Do You Know When You Are Working at The Edge of Performance?

Air traffic controllers are responsible for the safety and efficiency of air traffic and therefore must maintain a consistently high standard of performance. However, performance can be negatively affected by factors such as workload and fatigue, potentially leading to performance decline and performance-related incidents. Real-time identification of negative influences would facilitate timely implementation of supportive strategies prior to performance decline. The current study aimed to explore the concept of ‘behavioral indicators’ to identify when a controller was reaching a performance limit. A second aim was to capture behavioral indicators associated with performance influencing factors. A total of 65 controllers spanning Tower, Approach and Enroute facilities across the United States of America were interviewed. Findings revealed that controllers were familiar with the concept of behavioral indicators, and that indicators were associated with specific performance-influencing factors. Implications for implementing behavioral indicators training in control environments are discussed.

behavioral indicators↗