Thomas, Pamela Bilo | Search NASA

DOE OSTI2021

Behavior Change in Response to Subreddit Bans and External Events

As more people flock to social media to connect with others to form virtual communities, it is important to understand how members of these groups interact to understand human behavior on the Web. In response to the rise in hate speech, harassment and other antisocial behavior many social media companies have implemented different content and user moderation policies. On Reddit, for example, communities, \ie, subreddits, are occasionally banned for violating these policies. We study the effect of these regulatory actions as well as when a community experiences a significant external event like an election or a market crash. Overall, we find that subreddit bans prompt a small, but statistically significant, number of active users to leave the platform or change their posting behavior; the effect of external events varies with the type of event. We conclude with a discussion on the effectiveness of the bans and wider implications for the online content moderation.

60 APPLIED LIFE SCIENCES↗

DOE OSTI2021

Studying information recurrence, gatekeeping, and the role of communities during internet outages in Venezuela

Many authoritarian regimes have taken to censoring internet access in order to stop the spread of misinformation, restrict citizens from discussing certain topics, and prevent mobilization, among other reasons. There are several theories about the effectiveness of censorship. Some suggest that censorship will effectively limit the flow of information, whereas others predict that a backlash will form, resulting in ultimately more discussion about the topic. In this work, we analyze the role of communities and gatekeepers during multiple internet outages in Venezuela in January 2019. First, we measure how critical information (e.g., entities and hashtags) spreads during outages focusing on information recurrence and burstiness within and across language and location communities. We discover that information bursts tend to cross both language and location community boundaries rather than being limited to a single community during several outages. Then we identify users who play central roles and propose a novel method to detect gatekeepers—users who prevent critical information from spreading across communities during outages. We show that bilingual and English-speaking users play more central roles compared to Spanish-speaking users, but users inside and outside Venezuela have similar distribution of centrality. Finally, we measure the differences in social network structure before and after each outage event and discuss its effect on how information spreads. We find that with each outage event social connections tend to get less connected with higher mean shortest path, indicating that the effect of censorship makes it harder for information to spread.

97 MATHEMATICS AND COMPUTING↗