Cost efficient operations: Challenge from NASA administrator and lessons learned from hunting sacred cows
The conclusions and recommendations that resulted from NASA's Hunting Sacred Cows Workshop are summarized, where a sacred cow is a belief or assumption that is so well established that it appears to be unreasonably immune to criticism. A link was identified between increased complexity and increased costs, especially in relation to automation and autonomy. An identical link was identified for outsourcing and commercialization. The work of NASA's Cost Less team is reviewed. The following conclusions were stated by the Cost Less team and considered at the workshop: the way Nasa conducts business must change; NASA makes its best contributions to the public areas not addressed by other government organizations; the management tool used for the last 30 years is no longer suitable; the most important work on any program or project is carried out before the development or operations stages; automation should only be used to achieve autonomy if the reasons for automation are well understood, and NASA's most critical resources are its personnel.