@misc{indiciae50c1c75daee1,
  title = {Mental models in human computer interaction: Research issues about what the user of software knows},
  author = {Carroll, John M. and Olson, Judith Reitman},
  year = {1987},
  url = {https://ntrs.nasa.gov/citations/19890068859},
  note = {Source identifier: 19890068859}
}