@misc{indiciae0bc1f8d2c202,
  title = {Strategic planning as a focus for continuous improvement. A case study},
  author = {Oneill, John W. and Gordon-Winkler, Lyn},
  year = {1992},
  url = {https://ntrs.nasa.gov/citations/19940008685},
  note = {Source identifier: 19940008685}
}