@misc{indiciae96fd5d2da53a,
  title = {Assessment of the NASA Space Shuttle Program's Problem Reporting and Corrective Action System},
  author = {Korsmeryer, D. J. and Schreiner, J. A. and Norvig, Peter},
  year = {2001},
  url = {https://ntrs.nasa.gov/citations/20010097125},
  note = {Source identifier: 20010097125}
}