@misc{indiciaeb62e12025cec,
  title = {Identifying Human Factors Issues in Aircraft Maintenance Operations},
  author = {Veinott, Elizabeth S. and Kanki, Barbara G. and Shafto, Michael G.},
  year = {1995},
  url = {https://ntrs.nasa.gov/citations/20020032686},
  note = {Source identifier: 20020032686}
}