@misc{indiciae393a0311a8be,
  title = {'Systemic Failures' and 'Human Error' in Canadian TSB Aviation Reports Between 1996 and 2002},
  author = {Holloway, C. M. and Johnson, C. W.},
  year = {2004},
  url = {https://ntrs.nasa.gov/citations/20040139600},
  note = {Source identifier: 20040139600}
}