@misc{indiciaea8ff244cbfda, title = {Personalizing Knowledge Delivery Services for Emerging Knowledge Processes (EKPs): A Conceptual Framework}, author = {Majchrzak, Ann and Chellappa, Ramnath K. and Cooper, Lynne P. and Hars, Alexander}, year = {2003}, url = {https://ntrs.nasa.gov/citations/20070038975}, note = {Source identifier: 20070038975} }