@misc{indiciae41cb79bfed0e,
  title = {Workflow Agents vs. Expert Systems: Problem Solving Methods in Work Systems Design},
  author = {Clancey, William J. and Sierhuis, Maarten and Seah, Chin},
  year = {2009},
  url = {https://ntrs.nasa.gov/citations/20090026328},
  note = {Source identifier: 20090026328}
}