@misc{indiciae081d13612a41,
  title = {Why Major Programs Need Innovation Support Labs: An Example from the Space Shuttle Launch Program at KSC},
  author = {Youngquist, Robert C. and Starr, Stanley O. and Stevenson, G. and Rivera, Jorge E. and Sullivan, Steven J.},
  year = {2011},
  url = {https://ntrs.nasa.gov/citations/20110015805},
  note = {Source identifier: 20110015805}
}