@misc{indiciaed059c04bbc4b,
  title = {LaRC Lessons Learned Workshop : 25 Years of JPL Experience Refining a Mature Lessons Learned Process},
  author = {Oberhettinger, David},
  year = {2011},
  url = {https://ntrs.nasa.gov/citations/20120015836},
  note = {Source identifier: 20120015836}
}