@misc{indiciae1d9ec7053326,
  title = {Human Error Assessment and Reduction Technique (HEART) and Human Factor Analysis and Classification System (HFACS)},
  author = {Alexander, Tiffaney Miller},
  year = {2017},
  url = {https://ntrs.nasa.gov/citations/20170010693},
  note = {Source identifier: 20170010693}
}