@misc{indiciaec2a42be76651, title = {Customer-Focused Key Performance Indicators for Electric Vehicle Charging}, author = {Quinn, Casey W. [Idaho National Laboratory (INL), Idaho Falls, ID (United States)] (ORCID:0000000268025250) and Cardinali, Sarah [National Renewable Energy Laboratory (NREL), Golden, CO (United States)] and Clifford, Jason [Idaho National Laboratory (INL), Idaho Falls, ID (United States)] and Houck, Kaleb [Idaho National Laboratory (INL), Idaho Falls, ID (United States)] (ORCID:0009000232308336) and Moriarty, Kristi [National Renewable Energy Laboratory (NREL), Golden, CO (United States)] and Savargaonkar, Mayuresh [Idaho National Laboratory (INL), Idaho Falls, ID (United States)] (ORCID:0000000169584882) and Smart, John G. [Idaho National Laboratory (INL), Idaho Falls, ID (United States)] (ORCID:0000000266489545) and Smith, David Estes [Idaho National Laboratory (INL), Idaho Falls, ID (United States)] and Varghese, Benny J. [Idaho National Laboratory (INL), Idaho Falls, ID (United States)]}, year = {2025}, doi = {10.2172/3029278}, url = {https://www.osti.gov/biblio/3029278}, note = {Source identifier: 3029278} }