Verbal Workload in Distributed Air Traffic Management

Abstract

The effects of alternative traffic management possibilities on task performance and pilot controller verbal workloads were studied. Two new rule structures - sequencing and advisory - in addition to vectoring were studied in conjunction with CRT pilot displays incorporating traffic situation displays with and without aircraft flight path predictors. The sequencing and advisory systems gave increasing control responsibility to the pilots. It was concluded that distributed management systems could in practice significantly reduce controller verbal workload without reducing system performance. Implications of this conclusion suggest that distributed management would allow controllers to handle a larger volume of traffic safely either as a normal operating procedure or as a failure mode alternative in a highly automated ground centered system.