Evaluation of the user requirements processes for NASA terrestrial applications programs

Abstract

To support the evolution of increasingly sound user requirements definition processes that would meet the broad range of NASA's terrestrial applications planning and management needs during the 1980's, the user requirements processes as they function in the real world at the senior and middle management levels were evaluated. Special attention was given to geologic mapping and domestic crop reporting to provide insight into problems associated with the development and management of user established conventional practices and data sources. An attempt was made to identify alternative NASA user interfaces that sustain strengths, alleviate weaknesses, maximize application to multiple problems, and simplify management cognizance. Some of the alternatives are outlined and evaluated. It is recommended that NASA have an identified organizational point of focus for consolidation and oversight of the user processes.