A software technology evaluation program

Abstract

A set of quantitative approaches is presented for evaluating software development methods and tools. The basic idea is to generate a set of goals which are refined into quantifiable questions which specify metrics to be collected on the software development and maintenance process and product. These metrics can be used to characterize, evaluate, predict, and motivate. They can be used in an active as well as passive way by learning form analyzing the data and improving the methods and tools based upon what is learned from that analysis. Several examples were given representing each of the different approaches to evaluation. The cost of the approaches varied inversely with the level of confidence in the interpretation of the results.