Predicting operator workload during system design

Abstract

A workload prediction methodology was developed in response to the need to measure workloads associated with operation of advanced aircraft. The application of the methodology will involve: (1) conducting mission/task analyses of critical mission segments and assigning estimates of workload for the sensory, cognitive, and psychomotor workload components of each task identified; (2) developing computer-based workload prediction models using the task analysis data; and (3) exercising the computer models to produce predictions of crew workload under varying automation and/or crew configurations. Critical issues include reliability and validity of workload predictors and selection of appropriate criterion measures.