Five basic steps to problem trending

Abstract

Five basic steps to problem trending evolved from experience in trending problems on Space Shuttle hardware are discussed: extracting data; constructing a Pareto chart of all failure modes; constructing normalized subsystem, component, and failure-mode trend charts; identifying trend direction; and providing a summary assessment. The five-step method has been useful for identifying failure modes of concern, evaluating the effectiveness of corrective actions, and determining funding allocation.