Training: Plugging the information gaps

Abstract

Training is commonly viewed as an add-on function to the development cycle. It is imperative that this view be changed. The training developer needs to be a colleague in the system development process, contributing and learning along with the other development participants. Training developers can make contributions to design concepts that favor end-users. Early involvement will enhance the likelihood of training availability concurrent with software delivery. End-users will benefit and cost-savings will be realized.