Implementation of Insight Responsibilities in Process Engineering

Abstract

This report describes an approach for evaluating flight readiness (COFR) and contractor performance evaluation (award fee) as part of the insight role of NASA Process Engineering at Kennedy Space Center. Several evaluation methods are presented, including systems engineering evaluations and use of systems performance data. The transition from an oversight function to the insight function is described. The types of analytical tools appropriate for achieving the flight readiness and contractor performance evaluation goals are described and examples are provided. Special emphasis is placed upon short and small run statistical quality control techniques. Training requirements for system engineers are delineated. The approach described herein would be equally appropriate in other directorates at Kennedy Space Center.