Two Outs, Bottom of the Ninth

Abstract

It was eight months before launch when my second Flight Operations Team lead said he was leaving the project for another job. Six months earlier, the original lead had said he was leaving. I was stunned--but I remained confident that we would recover. I didn't expect to lose the second lead. After all, lightning is not supposed to strike twice in the same place. This time, with only eight months until launch, I was very much concerned. No, 'concerned' is probably too mild a word. Let's get it right: I was sweating. Losing a lead at any stage presents problems, but two losses within 6 months of each other can definitely shake the confidence of an inexperienced Flight Ops Team.