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Abstract

Since e-mail generates itself on a round-the-clock, daily basis, it's not unusual for me to receive an average of fifty e-mails a day, or more than 300 a week. That s a lot of e-mail. I have spoken with many of my fellow project managers about my relationship with e-mail. In my case, reading and responding to it is a temptation almost too hard to resist. When I receive an e-mail I tend to want to stop everything I m doing, and open and answer it. Indeed, in my life you could say e-mail is a force to be reckoned with. Interestingly, my fascination with mail began a long time ago. I trace it back to my days as a young boy when I started receiving my first letters from friends and family. Walking home from school, I was often filled with curiosity, wondering if I had received any mail that day. In college, I knew the exact time the mail was delivered, and I headed for my mailbox as close to that hour as I could. After that, I served in an Army Reserve Post Office Unit, where I came to realize how important a postal unit was to the military. There were many others like myself, far from home, who relied on the written word to stay connected to the people in their lives. Over the years I have changed in many ways, and so has the mail. But the same sense of connection, and the same urge to respond to someone who has written me, remains. The 24/7 nature of e-mail has compounded the situation. It is relentless in its pursuit of my time and attention-and, as such, e-mail has become something I have had to manage in a variety of situations