Fly on the Wall

Abstract

The email was addressed not only to me, but also to all the Project Knowledge Sharing Community at Ames Research Center. We were invited to sit in on a major project review as a new experiment in knowledge sharing. This first-of-its-kind opportunity had been conceived by Claire Smith, who leads the knowledge sharing program, as well as heading up the Center's Project Leadership Development Program and serving as coordinator of the APPL-West program at Ames. The objective was to offer Ames project practitioners the opportunity to observe project-review processes as they happen. Not that I haven't participated in my share of project reviews, but this seemed like a great way for me to get up-to-date about a new project, the Kepler mission, and to experience a review from a new perspective. Typically, when you're being reviewed, it's difficult to see what's happening objectively-the same way it is on a project. Presenters are always thinking, 'Okay, what's on my slides? How much time do I have left? What are they going to ask me?' So when Claire's email pinged on my computer, I quickly responded by asking her to save a place for me. It was to be an informational review about progress on the project: what the team had done, where they were going, and what they needed to do to get there. There were people on the project team from all over the United States, and it was the first time for them to get together from all aspects of the project. For our part, as observers, we were asked to abide by a couple of rules: Don't ask any questions. and don't talk about the specifics of what we saw or heard. The idea was that we weren't supposed to be noticed. We weren't to buzz around and bother people. Hence the name for this experinient: Fly on the Wall.