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NASA NTRS · 20040089743

Cross-cultural issues in CRM training

Merritt, A.·Helmreich, R. L.
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Abstract

The author presents six stages of intercultural awareness and relates them to cockpit resource management training. A case study examines cultural differences between South American and United States flight crews and the problems that can occur when pilots minimize differences. Differences in leadership styles are highlighted and strategies for training South American pilots are provided.

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NASA Discipline Space Human FactorsNon-NASA CenterCultural CharacteristicsCross-Cultural ComparisonLeadershipAviation/educationAerospace MedicineEuropeGroup ProcessesHuman EngineeringUnited StatesSouth AmericaInservice TrainingHuman

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Merritt, A., Helmreich, R. L.. 1995-05-01. Cross-cultural issues in CRM training. https://ntrs.nasa.gov/citations/20040089743

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