Exploring Informal Learning at the Airlines

Abstract

Airline pilot training is extensive, highly structured, and defined by aircraft and airspace system operating requirements, yet pilots describe a tradition of between-pilot knowledge transfer and self-directed learning. This learning supplements their approved training programs. While industry and regulators focus on “formal learning” systems, pilots report relying on “informal learning” to build operational expertise. The persistence of informal learning suggests gaps in how successfully formal learning prepares pilots to handle operational complexities. The community that researches learning has extensively studied informal learning, and its characteristics seem to align with how pilots report increasing their skills and knowledge informally. However, no research into informal learning practices among airline pilots seems to exist. In this paper we provide examples of informal learning in commercial aviation, how they fit into two existing frameworks for workplace learning, and propose that researching informal learning might help identify opportunities to improve formal aviation learning systems.