NASA’s Four-Layer Cake: Systematic Approach for Developing a Digital Transformation Tactical Plan for Organizations

Abstract

With the current industry movement to “digitally transform” there is much fervor to do something, to change in some way, to do things differently and digitally; however, the last decade has shown that most organizations do not know where to start or abandon transformation efforts. And often the approaches taken fall in the realm of “low-hanging fruit” or “easy wins” which rarely result in the foundational change needed. NASA was no different in the early years of its digital transformation and this drove the development of what eventually became known as the “Four-Layer Cake”. The Four-Layer Cake provides the critical approach for determining the core areas for investment to gain the greatest return without having to boil the ocean or hope that the low-hanging fruit will provide the foundational elements for a domain’s transformation.