Managing Mayhem

Abstract

Research institutes, typically full of excellent scientists and engineers, tend to be very focused on the technical aspects of their work, but reluctant to put much energy into the management functions that enable a healthy, productive organization. This is not really surprising when one considers that scientists and engineers are well trained to measure and evaluate quantitative entities while the management arena is dominated by qualitative concepts. Management is generally considered to include planning, organizing, leading and controlling. This paper discusses the essential management functions and techniques that can be employed to maximize success in a research and development (R and D) organization. Successful management for production oriented businesses tends to rely heavily on the planning, organizing and controlling functions. To be successful in an R and D organization, the manager must be willing to relinquish some control and focus more effort on leading and coordinating the abilities of highly intelligent, educated and autonomous individuals. Good managers invest heavily in developing talented people and creating an environment that lets people do their best work.