Learning Management System User Requirements for the National Nuclear Security Administration's International Nuclear Safeguards Engagement Program

Abstract

The National Nuclear Security Administration's (NNSA) International Nuclear Safeguards Engagement Program (INSEP) is considering investing in new tools that would allow the program to support its partner states from a distance. At the same time, the program is considering approaches that would allow several organizations, including NNSA, IAEA, national laboratories and contractor staff, to collaborate in the development and maintenance of instructional content. Software systems known as Learning Management Systems (LMSs) might represent a mechanism through which INSEP could accomplish these goals (collaborative development and remote support). To assess the usefulness of an LMS, INSEP has specified its needs for delivering online training and compared those needs to the capability of a range of LMSs. This comparison will allow INSEP to determine whether an LMS would be a useful tool and may set the stage for a "make-buy" decision in the future. The study team concluded that INSEP's content development and delivery needs align well with the capabilities of the leading LMSs on the market today and that that INSEP performance requirements allow for a customized approach using existing training portals that are already available to NNSA. Additional work would be required to specify the desired processes for developing online training and outreach materials, structuring the databases, specifying the data that should be collected, and detailing the desired system reports and documentation.