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DOE OSTI · 2370346

Integrating Artificial Intelligence into Science Gateways

Biggs Jr, Brandon Samuel
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Abstract

Science gateways are altering the manner in which people interact with high performance computing (HPC) by providing a web browser based interface to advanced computing platforms. In particular, science gateways lower the barrier to using HPC by simplifying the process of submitting workloads to such systems and by offloading the efforts required to use HPC to the maintainers of the system. While science gateways decrease the time-to-science that comes with using such advanced systems, progress can still be made in improving the user's experience. In this paper we explore two strategies for integrating artificial intelligence tools commonly found in non-HPC service workflows: voice activated assistants and chatbots. Since August 2021, the HPC group at Idaho National Laboratory answers an average of 581 support tickets per month of which a large percentage could be addressed via these two strategies. This work defines the key capabilities that an HPC voice activated assistant and chatbot would need to address for a userbase consisting of largely non-expert users as well as a design for integration into the Open OnDemand science gateway.

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97 MATHEMATICS AND COMPUTINGArtificial intelligenceHigh Performance Computinghpcscience gateways

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Biggs Jr, Brandon Samuel. 2023-07-23. Integrating Artificial Intelligence into Science Gateways. https://www.osti.gov/biblio/2370346

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