Development of Human and Technology Integration Guidance for Work Optimization and Effective Use of Information

Abstract

Existing nuclear power contributes to roughly 20% of the total electricity generation, and consistently provides the highest capacity factor of any other electricity generating resource in the United States. Despite these advantages, the existing nuclear power plant fleet in the United States has been enduring significant challenges in providing electricity in a cost-competitive manner, which has ultimately threatened the long-term economic viability of these plants. A major contributor to these increased operating and maintenance costs has been the continued reliance of a large workforce who perform their work under an operating model that has largely remained unchanged since the commissioning of these nuclear power plants. Unfortunately, while this operating model has provided safe and reliable electricity, other industries have already began transforming their workforce through the use of advanced digital technology and automation that has reduced their operating and maintenance cost significantly. In order for the United States nuclear industry to remain economically viable, a similar transformation must be considered in which digital technologies and automation capabilities are brought in to support key plant functions across all work functions across plant operation, maintenance, and support. To effectively integrate digital technology and automation in the existing nuclear power plant operating model, a multidisciplinary approach is needed that addresses technological and sociotechnical (i.e., human and technology integration) considerations. This report describes an extension to the human and technology integration methodology, herein referred to as Human Integration and Technology Task Force for Work Management Optimization (HITT), to support the safe, reliable, and efficient use of proposed innovations with the intended users in their intended environment to perform their intended tasks. By effectively incorporating human and technology integration into a plant modernization effort by using HITT, we believe that a utility can significantly improve work performance and overall workforce quality of life. For instance, if HITT is performed to optimize work management, scheduling performance and scope stability can be improved by up to 10%. HITT enables these benefits through developing a rich understanding of the work being performed, the utility’s vision, and the opportunities that provide greatest value to optimize performance through a 10-step process illustrated below as a quick guide. The quick guide contains links in the righthand side of each step that allows for navigation to the detailed section (Section 4) of HITT in this technical report.