Automated Inventory Solutions in End-User IT Support

Abstract

Managing IT equipment by hand is prone to errors and delays, severely impacting operational continuity and productivity. Manual inventory systems often result in time delays, inconsistent record-keeping, equipment shortages, and increased workloads for IT staff. At Savannah River National Laboratory (SRNL), my internship focused on creating an automated inventory management solution using Microsoft Power Automate and SharePoint Lists. This solution seamlessly integrates with the existing Microsoft 365 infrastructure, thus eliminating the need for additional software purchases or dedicated server space. By providing real-time updates and reducing manual data entry, the new system ensures a more reliable and maintainable approach to IT asset management.