DOE OSTI2026
Grid reliability metrics obscure important temporal, spatial, and categorical considerations for increasing energy resilience. Systemwide or feeder-level outage metrics do not identify which kinds of services are affected by outages, where, and for how long. These outage metrics indicate the impacts of outages but cannot measure the consequences to customers that could result from those outages. The consequences of power outages for surrounding community members are caused by disruptions to electricity-dependent critical services, rather than to electricity itself. Power outages can decrease a community's access to healthcare, fuel, safe indoor temperatures, and provisions like food and water. This project developed critical service access, a new consequence-focused resilience metric that quantifies the relative access to critical services provided to households by distribution infrastructure during normal conditions and major disruptions. We use a spatially granular grid analysis that facilitates targeted resilience interventions; dividing feeders into isolatable sections and combining those sections with the critical service access metric allows us to identify where energy improvements like solar-plus-storage microgrids could create the most benefits for community members by protecting access to food, fuel, health, shelter, and public safety services. We identify locations in a South Seattle study area that could be high priorities for resilience investment and summarize their potential neighborhood-scale resilience benefits. This analysis was complemented by direct feedback from study area residents collect through a survey and focus groups. Results can help utilities understand how and where long power outages can create real consequences for customers, set strategic targets based on that understanding, and measure the potential benefits of energy resilience upgrades for more informed decisions.