DOE OSTI2024
Energy efficient heat pump water heaters (HPWHs) reduce customer energy costs; grid-connected controls further increase HPWH value by enabling energy storage and shifting demand to cheaper, off-peak periods. However, a HPWH’s first cost premium can put it out of reach for low-income customers. This paper will present results of an ongoing study exploring the benefits of load shifting HPWHs for 24 low-income households, aiming to support increased product deployment in this demographic. The study uses EcoPort modules to shift HPWH load for a study sample consisting primarily of low-income adults and seniors in North Carolina. Building upon prior studies, the study’s HPWH operating schedules are designed to maximize shifted energy and minimize participant electricity costs based on local time-of-use rates. The study documents load profiles of grid-connected HPWHs in a less-studied demographic group and explores how certain groups may have particularly flexible loads due to their unique usage profiles. The results are relevant for HPWH product performance in the Southeast. The study will quantify HPWH load shifting performance during North Carolina’s hot summer, temperate shoulder, and occasionally sub-freezing winter seasons, and the study includes installations in conditioned, semi-conditioned, and unconditioned spaces. Finally, study results will also explore how controlled HPWHs can provide value to the regional grid by reducing seasonal peaks via demand response. Lessons learned include HPWH acceptance for low-income and senior users, best practices for maintaining HPWH connectivity among users without prior product experience, and strategies to leverage remote monitoring to ensure optimal operation and enhance HPWH reliability.