Cognitive Engineering in Training: Monitoring and Pilot-Automation Coordination in Complex Environments
This paper reports our investigation of flight path monitoring in aviation. We interviewed experienced pilots to understand the knowledge and skills underlying effective monitoring and we developed an example learning environment to improve these skills. We explore how design of pilot training and learning, like the design of interfaces and of the underlying automation, benefits from cognitive engineering methods and perspective. In aviation, monitoring and managing flight path are critical activities. The influences on flight path are complex and come from the autoflight system, from control actions by the pilot, and from external factors, including weather and Air Traffic Control (ATC). Indeed, inadequate flight path monitoring is a current aviation concern as it has been implicated in accidents and incidents. Effective piloting depends on strategies for noticing, understanding, and anticipating these influences to monitor and manage flight path. Lack of such skills reduces pilots' ability to maintain safety margin and resilience. Although flightdeck automation is intended to aid pilot understanding and prediction, the Fight Management Systems (FMS) can mislead as well as aid the pilot's understanding and projection of what will happen. In dynamic conditions, FMS predictions may be based on old or incomplete information. Understanding such vulnerabilities is an important part of pilot-autoflight coordination. The learning environment we developed is designed to help pilots proactively monitor and manage flight path. We consider how a broad cognitive engineering approach might inform the "what" and "how" of learning in dynamic work domains.