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The Galileo PPS expert monitoring and diagnostic prototype

The Galileo PPS Expert Monitoring Module (EMM) is a prototype system implemented on the SUN workstation that will demonstrate a knowledge-based approach to monitoring and diagnosis for the Galileo spacecraft Power/Pyro subsystems. The prototype will simulate an analysis module functioning within the SFOC Engineering Analysis Subsystem Environment (EASE). This document describes the implementation of a prototype EMM for the Galileo spacecraft Power Pyro Subsystem. Section 2 of this document provides an overview of the issues in monitoring and diagnosis and comparison between traditional and knowledge-based solutions to this problem. Section 3 describes various tradeoffs which must be considered when designing a knowledge-based approach to monitoring and diagnosis, and section 4 discusses how these issues were resolved in constructing the prototype. Section 5 presents conclusions and recommendations for constructing a full-scale demonstration of the EMM. A Glossary provides definitions of terms used in this text.

Bahrami, Khosrow↗

Software Template for Instruction in Mathematics

Intelligent Math Tutor (IMT) is a software system that serves as a template for creating software for teaching mathematics. IMT can be easily connected to artificial-intelligence software and other analysis software through input and output of files. IMT provides an easy-to-use interface for generating courses that include tests that contain both multiple-choice and fill-in-the-blank questions, and enables tracking of test scores. IMT makes it easy to generate software for Web-based courses or to manufacture compact disks containing executable course software. IMT also can function as a Web-based application program, with features that run quickly on the Web, while retaining the intelligence of a high-level language application program with many graphics. IMT can be used to write application programs in text, graphics, and/or sound, so that the programs can be tailored to the needs of most handicapped persons. The course software generated by IMT follows a "back to basics" approach of teaching mathematics by inducing the student to apply creative mathematical techniques in the process of learning. Students are thereby made to discover mathematical fundamentals and thereby come to understand mathematics more deeply than they could through simple memorization.

Shelton, Robert O.↗

Topic Modeling of NASA Space System Problem Reports: Research in Practice

Problem reports at NASA are similar to bug reports: they capture defects found during test, post-launch operational anomalies, and document the investigation and corrective action of the issue. These artifacts are a rich source of lessons learned for NASA, but are expensive to analyze since problem reports are comprised primarily of natural language text. We apply topic modeling to a corpus of NASA problem reports to extract trends in testing and operational failures. We collected 16,669 problem reports from six NASA space flight missions and applied Latent Dirichlet Allocation topic modeling to the document corpus. We analyze the most popular topics within and across missions, and how popular topics changed over the lifetime of a mission. We find that hardware material and flight software issues are common during the integration and testing phase, while ground station software and equipment issues are more common during the operations phase. We identify a number of challenges in topic modeling for trend analysis: 1) that the process of selecting the topic modeling parameters lacks definitive guidance, 2) defining semantically-meaningful topic labels requires nontrivial effort and domain expertise, 3) topic models derived from the combined corpus of the six missions were biased toward the larger missions, and 4) topics must be semantically distinct as well as cohesive to be useful. Nonetheless,topic modeling can identify problem themes within missions and across mission lifetimes, providing useful feedback to engineers and project managers.

Data Mining↗

EnviroNET: On-line information for LDEF

EnviroNET is an on-line, free-form database intended to provide a centralized repository for a wide range of technical information on environmentally induced interactions of use to Space Shuttle customers and spacecraft designers. It provides a user-friendly, menu-driven format on networks that are connected globally and is available twenty-four hours a day - every day. The information, updated regularly, includes expository text, tabular numerical data, charts and graphs, and models. The system pools space data collected over the years by NASA, USAF, other government research facilities, industry, universities, and the European Space Agency. The models accept parameter input from the user, then calculate and display the derived values corresponding to that input. In addition to the archive, interactive graphics programs are also available on space debris, the neutral atmosphere, radiation, magnetic fields, and the ionosphere. A user-friendly, informative interface is standard for all the models and includes a pop-up help window with information on inputs, outputs, and caveats. The system will eventually simplify mission analysis with analytical tools and deliver solutions for computationally intense graphical applications to do 'What if...' scenarios. A proposed plan for developing a repository of information from the Long Duration Exposure Facility (LDEF) for a user group is presented.

Lauriente, Michael↗

A Streamlined Approach to Spatial Mapping of Complex 3D Thermal Boundary Condition Data

Spatial mapping of 1D, 2D, and particularly 3D thermal boundary condition data is essential for accurate thermal simulation of spacecraft and launch vehicles. This information typically is available in simple ASCII file format but can be problematic to use for thermal simulations. Difficulties that can be encountered include the ability to directly use the available file format, transformation of the data into the desired reference coordinate system in 3D space, and accurate interpolation of the data onto the thermal calculation domain. This paper presents a streamlined approach to spatial mapping of complex unsymmetrical 3D cold wall heat flux data using the fields’ capability in Simcenter3D. A recent example of 3D thermal plume simulation at MSFC will be employed to illustrate the use of text, csv, and Excel files, specifying coordinate systems for transformation of data in 3D space, and use of the various interpolation schemes available for spatial mapping. Spatial boundary condition verification is also very important, and the spacecraft thermal analyst needs effective visualization tools to develop confidence in the boundary condition definitions. Visualization of the spacecraft plume raw field data, the calculated field data, and the interpolated field data onto the thermal calculation domain will be discussed, with a particular focus on real-time viewing of the interpolated data for available interpolation schemes. The objective of this paper is to outline the modeling techniques used with the integrated thermal analysis of a terrestrial lunar lander demonstrator. Specifically, the techniques outlined herein focus on spatial mapping of convective and radiative exhaust plume results from a computational fluid dynamics (CFD) analysis. Two cases were investigated, however, the modeling techniques that were utilized translate to both cases seamlessly. Those two cases were as follows: • Lunar lander demonstrator firing on-pad (worst case). • Lunar lander demonstrator hovering at an elevated position above the launch pad. For the purposes of information control, this paper will focus on the modeling techniques only, using altered or dimensionless data where necessary. BACKGROUND The thermal model examined in this paper is of the lunar lander demonstrator known as XL-1T (terrestrial), born from a collaborative effort between Masten Space Systems (MSS) and NASA, under NASA’s Lunar CATALYST (also known as Lunar Cargo Transportation and Landing by Soft Touchdown) initiative. The lander is a reusable vertical takeoff/vertical landing (VTVL) test bed which is controlled by four throttleable main engines utilizing green hypergolic propellants.

Hawkins, Robert F.↗

Advanced Weather Awareness and Reporting Enhancements

AWARE (Aviation Weather Awareness and Reporting Enhancements) was a NASA Cooperative Research and Development program conducted jointly by Rockwell Scientific, Rockwell Collins, and NASA. The effort culminated in an enhanced weather briefing and reporting tool prototype designed to integrate graphical and text-based aviation weather data to provide clear situational awareness in the context of a specific pilot, flight and equipment profile. The initial implementation of AWARE was as a web-based preflight planning tool, specifically for general aviation pilots, who do not have access to support such as the dispatchers available for commercial airlines. Initial usability tests showed that for VFR (Visual Flight Rules) pilots, AWARE provided faster and more effective weather evaluation. In a subsequent formal usability test for IFR (Instrument Flight Rules) pilots, all users finished the AWARE tests faster than the parallel DUAT tests, and all subjects graded AWARE higher for effectiveness, efficiency, and usability. The decision analysis basis of AWARE differentiates it from other aviation safety programs, providing analysis of context-sensitive data in a personalized graphical format to aid pilots/dispatchers in their complex flight requirements.

Busquets, Anthony M.↗

The Magellan Venus explorer's guide

The Magellan radar-mapping mission to the planet Venus is described. Scientific highlights include the history of U.S. and Soviet missions, as well as ground-based radar observations, that have provided the current knowledge about the surface of Venus. Descriptions of the major Venusian surface features include controversial theories about the origin of some of the features. The organization of the Magellan science investigators into discipline-related task groups for data-analysis purposes is presented. The design of the Magellan spacecraft and the ability of its radar sensor to conduct radar imaging, altimetry, and radiometry measurements are discussed. Other topics report on the May 1989 launch, the interplanetary cruise, the Venus orbit-insertion maneuver, and the in-orbit mapping strategy. The objectives of a possible extended mission emphasize the gravity experiment and explain why high-resolution gravity data cannot be acquired during the primary mission. A focus on the people of Magellan reveals how they fly the spacecraft and prepare for major mission events. Special items of interest associated with the Magellan mission are contained in windows interspersed throughout the text. Finally, short summaries describe the major objectives and schedules for several exciting space missions planned to take us into the 21st century.

Young, Carolynn↗

Image Analysis via Fuzzy-Reasoning Approach: Prototype Applications at NASA

A set of imaging techniques based on Fuzzy Reasoning (FR) approach was built for NASA at Kennedy Space Center (KSC) to perform complex real-time visual-related safety prototype tasks, such as detection and tracking of moving Foreign Objects Debris (FOD) during the NASA Space Shuttle liftoff and visual anomaly detection on slidewires used in the emergency egress system for Space Shuttle at the launch pad. The system has also proved its prospective in enhancing X-ray images used to screen hard-covered items leading to a better visualization. The system capability was used as well during the imaging analysis of the Space Shuttle Columbia accident. These FR-based imaging techniques include novel proprietary adaptive image segmentation, image edge extraction, and image enhancement. Probabilistic Neural Network (PNN) scheme available from NeuroShell(TM) Classifier and optimized via Genetic Algorithm (GA) was also used along with this set of novel imaging techniques to add powerful learning and image classification capabilities. Prototype applications built using these techniques have received NASA Space Awards, including a Board Action Award, and are currently being filed for patents by NASA; they are being offered for commercialization through the Research Triangle Institute (RTI), an internationally recognized corporation in scientific research and technology development. Companies from different fields, including security, medical, text digitalization, and aerospace, are currently in the process of licensing these technologies from NASA.

Dominguez, Jesus A.↗

Human Factors Assessment and Redesign of the ISS Respiratory Support Pack (RSP) Cue Card

The Respiratory Support Pack (RSP) is a medical pack onboard the International Space Station (ISS) that contains much of the necessary equipment for providing aid to a conscious or unconscious crewmember in respiratory distress. Inside the RSP lid pocket is a 5.5 by 11 inch paper procedural cue card, which is used by a Crew Medical Officer (CMO) to set up the equipment and deliver oxygen to a crewmember. In training, crewmembers expressed concerns about the readability and usability of the cue card; consequently, updating the cue card was prioritized as an activity to be completed. The Usability Testing and Analysis Facility at the Johnson Space Center (JSC) evaluated the original layout of the cue card, and proposed several new cue card designs based on human factors principles. The approach taken for the assessment was an iterative process. First, in order to completely understand the issues with the RSP cue card, crewmember post training comments regarding the RSP cue card were taken into consideration. Over the course of the iterative process, the procedural information was reorganized into a linear flow after the removal of irrelevant (non-emergency) content. Pictures, color coding, and borders were added to highlight key components in the RSP to aid in quickly identifying those components. There were minimal changes to the actual text content. Three studies were conducted using non-medically trained JSC personnel (total of 34 participants). Non-medically trained personnel participated in order to approximate a scenario of limited CMO exposure to the RSP equipment and training (which can occur six months prior to the mission). In each study, participants were asked to perform two respiratory distress scenarios using one of the cue card designs to simulate resuscitation (using a mannequin along with the hardware). Procedure completion time, errors, and subjective ratings were recorded. The last iteration of the cue card featured a schematic of the RSP, colors, borders, and simplification of the flow of information. The time to complete the RSP procedure was reduced by approximately three minutes with the new design. In an emergency situation, three minutes significantly increases the probability of saving a life. In addition, participants showed the highest preference for this design. The results of the studies and the new design were presented to a focus group of astronauts, flight surgeons, medical trainers, and procedures personnel. The final cue card was presented to a medical control board and approved for flight. The revised RSP cue card is currently onboard ISS.

Byrne, Vicky↗

Bi-Axial Load Testing of a Woven-Webbing Inflatable Space Habitat Restraint Layer Component

This report discusses testing of a bi-axial woven panel consisting of high-strength webbings that represent a portion of the structural restraint layer of an inflatable space structure. Inflatable softgoods vessels are being researched for human space missions as possible habitats, airlocks and tunnel elements. Understanding the complex behavior of the softgoods restraint layer and maturing finite element analysis capabilities to model these structures is critical to their successful implementation. The primary goal of this research is to study the load-up and load distribution in a weave of webbings, before and after the loss of tension in one of the webbings. In addition, a key objective is to evaluate the ability to convert strains measured via photogrammetry using digital image correlation to loads in the weave. The report gives an introduction and objectives for the test program and a description of the test fixture, setup and procedure. This is followed by a section focusing on the test data and associated discussion. To streamline presentation of the data, one focus case is detailed in the main text. (Comprehensive data set can be found in Appendix A for the three remaining test cases.) In addition to the load and time histories for one case, summary charts and tables that incorporate data from all four test cases are provided. The concluding remarks include major findings, lessons learned and recommendations for future work. Appendix B provides complementary full-field strain results when considering the existing woven webbing data as a fabric. These types of results could inform models intended for global representation. Appendix C contains a description from a series of exploratory instrumented hammer tap tests and results on the weave. These tests describe an area of research for the biaxial test fixture beyond the current testing studying the propagation and detection of vibrations in a tensioned weave that has applications in impact and damage detection.

Karen H Lyle↗

An experimental investigation of multi-element airfoil ice accretion and resulting performance degradation

An investigation of the ice accretion pattern and performance characteristics of a multi-element airfoil was undertaken in the NASA Lewis 6- by 9-Foot Icing Research Tunnel. Several configurations of main airfoil, slat, and flaps were employed to examine the effects of ice accretion and provide further experimental information for code validation purposes. The text matrix consisted of glaze, rime, and mixed icing conditions. Airflow and icing cloud conditions were set to correspond to those typical of the operating environment anticipated tor a commercial transport vehicle. Results obtained included ice profile tracings, photographs of the ice accretions, and force balance measurements obtained both during the accretion process and in a post-accretion evaluation over a range of angles of attack. The tracings and photographs indicated significant accretions on the slat leading edge, in gaps between slat or flaps and the main wing, on the flap leading-edge surfaces, and on flap lower surfaces. Force measurments indicate the possibility of severe performance degradation, especially near C sub Lmax, for both light and heavy ice accretion and performance analysis codes presently in use. The LEWICE code was used to evaluate the ice accretion shape developed during one of the rime ice tests. The actual ice shape was then evaluated, using a Navier-Strokes code, for changes in performance characteristics. These predicted results were compared to the measured results and indicate very good agreement.

Potapczuk, Mark G.↗

An experimental investigation of multi-element airfoil ice accretion and resulting performance degradation

An investigation of the ice accretion pattern and performance characteristics of a multi-element airfoil was undertaken in the NASA Lewis 6- by 9-Foot Icing Research Tunnel. Several configurations of main airfoil, slat, and flaps were employed to examine the effects of ice accretion and provide further experimental information for code validation purposes. The text matrix consisted of glaze, rime, and mixed icing conditions. Airflow and icing cloud conditions were set to correspond to those typical of the operating environment anticipated for a commercial transport vehicle. Results obtained included ice profile tracings, photographs of the ice accretions, and force balance measurements obtained both during the accretion process and in a past-accretion evaluation over a range of angles of attack. The tracings and photographs indicated significant accretions on the slat leading edge, in gaps between slat or flaps and the main wing, on the flap leading-edge surfaces, and on flap lower surfaces. Force measurements indicate the possibility of severe performance degradation, especially near C sub Lmax, for both light and heavy ice accretion and performance analysis codes presently in use. The LEWICE code was used to evaluate the ice accretion shape developed during one of the rime ice tests. The actual ice shape was then evaluated, using a Navier-Strokes code, for changes in performance characteristics. These predicted results were compared to the measured results and indicate very good agreement.

Potapczuk, Mark G.↗

Determining Desirable Cursor Control Device Characteristics for NASA Exploration Missions

The Crew Exploration Vehicle (CEV) that will travel to the moon and Mars, and all future Exploration vehicles and habitats will be highly computerized, necessitating an accurate method of interaction with the computers. The design of a cursor control device will have to take into consideration g-forces, vibration, gloved operations, and the specific types of tasks to be performed. The study described here is being undertaken to begin identifying characteristics of cursor control devices that will work well for the unique Exploration mission environments. The objective of the study is not to identify a particular device, but to begin identifying design characteristics that are usable and desirable for space missions. Most cursor control devices have strengths and weaknesses; they are more appropriate for some tasks and less suitable for others. The purpose of this study is to collect some initial usability data on a large number of commercially available and proprietary cursor control devices. A software test battery was developed for this purpose. Once data has been collected using these low-level, basic point/click/drag tasks, higher fidelity, scenario-driven evaluations will be conducted with a reduced set of devices. The standard tasks used for testing cursor control devices are based on a model of human movement known as Fitts law. Fitts law predicts that the time to acquire a target is logarithmically related to the distance over the target size. To gather data for analysis with this law, fundamental, low-level tasks are used such as dragging or pointing at various targets of different sizes from various distances. The first four core tasks for the study were based on the ISO 9241-9:(2000) document from the International Organization for Standardization that contains the requirements for non-keyboard input devices. These include two pointing tasks, one dragging and one tracking task. The fifth task from ISO 9241-9, the circular tracking task was not used because it is a movement that is not applicable to most of the applications used on aviation displays. Additionally, we opted to add a multi-size and multi-distance pointing task, and two ecologically more valid tasks which included text selection, and interaction with drop down menus, sliders, and checkboxes. The Visual Basic test battery tracks the task and trial numbers, measures the pointing, tracking or dragging time, as well as the number and types of errors. The testing session includes a practice set for each input device, then the randomized 7 tasks, and finally a questionnaire about the device. This is repeated for all the devices tested within a session. The experiment is a within-subjects design, with participants returning for multiple sessions to test additional devices. The input devices will be compared based on objective performance data from the tasks, as well as subjective feedback and ratings on the questionnaire.

Aniko Sandor↗

Platform for Postprocessing Waveform-Based NDE

Taking advantage of the similarities that exist among all waveform-based non-destructive evaluation (NDE) methods, a common software platform has been developed containing multiple- signal and image-processing techniques for waveforms and images. The NASA NDE Signal and Image Processing software has been developed using the latest versions of LabVIEW, and its associated Advanced Signal Processing and Vision Toolkits. The software is useable on a PC with Windows XP and Windows Vista. The software has been designed with a commercial grade interface in which two main windows, Waveform Window and Image Window, are displayed if the user chooses a waveform file to display. Within these two main windows, most actions are chosen through logically conceived run-time menus. The Waveform Window has plots for both the raw time-domain waves and their frequency- domain transformations (fast Fourier transform and power spectral density). The Image Window shows the C-scan image formed from information of the time-domain waveform (such as peak amplitude) or its frequency-domain transformation at each scan location. The user also has the ability to open an image, or series of images, or a simple set of X-Y paired data set in text format. Each of the Waveform and Image Windows contains menus from which to perform many user actions. An option exists to use raw waves obtained directly from scan, or waves after deconvolution if system wave response is provided. Two types of deconvolution, time-based subtraction or inverse-filter, can be performed to arrive at a deconvolved wave set. Additionally, the menu on the Waveform Window allows preprocessing of waveforms prior to image formation, scaling and display of waveforms, formation of different types of images (including non-standard types such as velocity), gating of portions of waves prior to image formation, and several other miscellaneous and specialized operations. The menu available on the Image Window allows many further image processing and analysis operations, some of which are found in commercially-available image-processing software programs (such as Adobe Photoshop), and some that are not (removing outliers, Bscan information, region-of-interest analysis, line profiles, and precision feature measurements).

Roth, Don↗

Analysis of unswept and swept wing chordwise pressure data from an oscillating NACA 0012 airfoil experiment. Volume 2: Data report

The analysis of the chordwise load distribution and its sensitivity to the various system parameters represents the next phase of the overall study and is the subject of the present two volume report. The present volume is a compilation of all of the time history response data obtained during the test program previously described. The data have been tabulated in the form of Fourier coefficients for reasons of compactness and for ease by the user to reproduce the unsteady component of the individual pressures and the complete (unsteady plus steady state components) integrated load results. This data volume contains the individual pressure response time histories along the chord followed by the corresponding integrated load results. A further description of these data tables can be found in the text that follows.

St.hilaire, A. O.↗

Analyzing Spacecraft Telecommunication Systems

Multi-Mission Telecom Analysis Tool (MMTAT) is a C-language computer program for analyzing proposed spacecraft telecommunication systems. MMTAT utilizes parameterized input and computational models that can be run on standard desktop computers to perform fast and accurate analyses of telecommunication links. MMTAT is easy to use and can easily be integrated with other software applications and run as part of almost any computational simulation. It is distributed as either a stand-alone application program with a graphical user interface or a linkable library with a well-defined set of application programming interface (API) calls. As a stand-alone program, MMTAT provides both textual and graphical output. The graphs make it possible to understand, quickly and easily, how telecommunication performance varies with variations in input parameters. A delimited text file that can be read by any spreadsheet program is generated at the end of each run. The API in the linkable-library form of MMTAT enables the user to control simulation software and to change parameters during a simulation run. Results can be retrieved either at the end of a run or by use of a function call at any time step.

Kordon, Mark↗

Prospective memory in dynamic environments: effects of load, delay, and phonological rehearsal

A new paradigm was developed to examine prospective memory performance in a visual-spatial task that resembles some aspects of the work of air traffic controllers. Two experiments examined the role of workload (number of aeroplanes that participants directed), delay (between receipt of prospective instructions and execution), and phonological rehearsal. High workload increased prospective memory errors but increasing delay from 1-3 or 5 minutes had no effect. Shadowing aurally presented text reduced prospective memory performance, presumably because it prevented verbal rehearsal of the prospective instructions. However, performance on the foreground task of directing aeroplanes to routine destinations was affected only by workload and not by opportunity for rehearsal. Our results suggest that ability to maintain performance on a routine foreground task while performing a secondary task--perhaps analogous to conversation--does not predict ability to retrieve a prospective intention to deviate from the routine.

Aerospace Medicine↗

An Approach to Identifying Aspects of Positive Pilot Behavior within the Aviation Safety Reporting System

The National Airspace System (NAS) is constantly evolving as air traffic continues to ramp up to pre-pandemic numbers and projected to grow to unprecedented levels in the coming years. As well as increasing demand to the current system, emerging operations such as Unmanned Autonomous Systems are also expected to add to complexity in the airspace. To address these issues, the industry and government agencies supporting the NAS will need to rely upon additional automation and new technologies to address future operational requirements, while continuing to be a world-leading safe transportation system. As these new technologies are implemented, the system continues to rely on human pilots and controllers in the loop to monitor the system and intervene in situations the automation cannot handle. The goal of proactively addressing safety is of foremost concern to ensure passenger confidence. The industry has implemented various Safety Monitoring Systems to identify safety risks and proactively address them before they result in a serious incident or accident. One such program is the Aviation Safety Reporting System (ASRS). ASRS is a long-established system where pilots and controllers voluntarily and anonymously report safety incidents they experienced and observed during line operations by providing rich text narratives describing the events, the environment, and conditions leading to the safety event of concern. These narratives provide insight and context around events of interest and can be used to identify emerging problems. They can trigger investigations within Flight Operational Quality Assurance or Flight Data Monitoring programs. However, this process typically focuses on the adverse events and the unsafe aspects of the operations surrounding the reported or detected events. This perspective of investigating factors that went wrong around an adverse event is commonly referred to as Safety I. Alternatively, characterizing successful actions that operators perform every day under varying conditions that keep the system within safe operating bounds is a concept referred to as Safety II. The benefit of the Safety II view is that the scope is much larger than that of Safety I since a vast majority of the operations result in successful flights. Many of the successful techniques used to manage operational threats are not documented in standard operating procedures or taught during training. They are typically acquired over time by working with experienced pilots during line operations or in many cases after experiencing a problem for the first time and reacting to it in situ, drawing from years of experience to manage the threat. In an attempt to quantify these positive actions, we are proposing an approach to extracting key behaviors within ASRS reports that can support the Safety II concept. Our analysis assumes that ASRS reports contain some descriptions of corrective actions that operators performed to prevent a situation from leading to an accident. Leveraging recent advances in Natural Language Process modeling, we have developed an approach to extract positive sentiment from reports, embed these positive statements in a vector space where they can be numerically analyzed, and clustering these statements into similar contextual categories. From these contextualized categories we can attempt to summarized and distilled aspects of the positive behavior. The goal is to identify categories of behavior that describe consistent operator techniques that supports the Safety II concept. With this information, airlines may enable learning from these positive actions, or address procedures that need to be changed to avoid having pilots implement a workaround. These insights can provide a lens into what is “going right” in the operations that may otherwise not be known widely within the community. It is envisioned that this approach can be extended to other narrative programs such as Line Operation Safety Audit or Learning Improvement Team reports where similar observed behavior can be analyzed to extract positive actions and inform the overall operations.

NLP↗