NASA/DOD Aerospace Knowledge Diffusion Research Project. Report 35: The use of computer networks in aerospace engineering
This research used survey research to explore and describe the use of computer networks by aerospace engineers. The study population included 2000 randomly selected U.S. aerospace engineers and scientists who subscribed to Aerospace Engineering. A total of 950 usable questionnaires were received by the cutoff date of July 1994. Study results contribute to existing knowledge about both computer network use and the nature of engineering work and communication. We found that 74 percent of mail survey respondents personally used computer networks. Electronic mail, file transfer, and remote login were the most widely used applications. Networks were used less often than face-to-face interactions in performing work tasks, but about equally with reading and telephone conversations, and more often than mail or fax. Network use was associated with a range of technical, organizational, and personal factors: lack of compatibility across systems, cost, inadequate access and training, and unwillingness to embrace new technologies and modes of work appear to discourage network use. The greatest positive impacts from networking appear to be increases in the amount of accurate and timely information available, better exchange of ideas across organizational boundaries, and enhanced work flexibility, efficiency, and quality. Involvement with classified or proprietary data and type of organizational structure did not distinguish network users from nonusers. The findings can be used by people involved in the design and implementation of networks in engineering communities to inform the development of more effective networking systems, services, and policies.