A novel approach to voice of customer extraction using GPT-3.5 Turbo: linking advanced NLP and Lean Six Sigma 4.0
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Automation & Control Systems↗
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Search indexed NASA NTRS and DOE OSTI research on propulsion, heat transfer, battery materials and energy systems. Follow report and document links to the original sources.
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Advanced satellite system architecture for VSATs with ISDN compatibility
This paper describes a future communications satellite system architecture concept which allows the use of Very Small Aperature Terminals (VSATs) of 1.2 m to 1.8 m diameter and which provides access according to the international Integrated Services Digital Network (ISDN) standard. This satellite system design could make dial-up integrated voice and data service available nationwide and perhaps worldwide. The paper gives a conceptual system design based on the year 1995 technology for the communications satellite, the earth terminal, and the ground-based master control station and interface to the terrestrial ISDN network.
Jorasch, Ronald E.↗
En Route Air Traffic Control Input Devices for the Next Generation
The purpose of this study was to investigate the usefulness of different input device configurations when trial planning new routes for aircraft in an advanced simulation of the en route workstation. The task of trial planning is one of the futuristic tools that is performed by the graphical manipulation of an aircraft's trajectory to reroute the aircraft without voice communication. In this study with two input devices, the FAA's current trackball and a basic optical computer mouse were evaluated with "pick" button in a click-and-hold state and a click-and-release state while the participant dragged the trial plan line. The trial plan was used for three different conflict types: Aircraft Conflicts, Weather Conflicts, and Aircraft + Weather Conflicts. Speed and accuracy were the primary dependent variables. Results indicate that the mouse conditions were significantly faster than the trackball conditions overall with no significant loss of accuracy. Several performance ratings and preference ratings were analyzed from post-run and post-simulation questionnaires. The release conditions were significantly more useful and likable than the hold conditions. The results suggest that the mouse in the release button state was the fastest and most well liked device configuration for trial planning in the en route workstation. Keywords-input devices, en route, controller, workstation, mouse, trackball, NextGen
Mainini, Matthew J.↗
Comparison of speech intelligibility in cockpit noise using SPH-4 flight helmet with and without active noise reduction
Active Noise Reduction (ANR) is a new technology which can reduce the level of aircraft cockpit noise that reaches the pilot's ear while simultaneously improving the signal to noise ratio for voice communications and other information bearing sound signals in the cockpit. A miniature, ear-cup mounted ANR system was tested to determine whether speech intelligibility is better for helicopter pilots using ANR compared to a control condition of ANR turned off. Two signal to noise ratios (S/N), representative of actual cockpit conditions, were used for the ratio of the speech to cockpit noise sound pressure levels. Speech intelligibility was significantly better with ANR compared to no ANR for both S/N conditions. Variability of speech intelligibility among pilots was also significantly less with ANR. When the stock helmet was used with ANR turned off, the average PB Word speech intelligibility score was below the Normally Acceptable level. In comparison, it was above that level with ANR on in both S/N levels.
Chan, Jeffrey W.↗
Flight tests with a data link used for air traffic control information exchange
Previous studies showed that air traffic control (ATC) message exchange with a data link offers the potential benefits of increased airspace system safety and efficiency. To accomplish these benefits, data link can be used to reduce communication errors and relieve overloaded ATC voice radio frequencies, which hamper efficient message exchange during peak traffic periods. Flight tests with commercial airline pilots as test subjects were conducted in the NASA Transport Systems Research Vehicle Boeing 737 airplane to contrast flight operations that used current voice communications with flight operations that used data link to transmit both strategic and tactical ATC clearances during a typical commercial airflight from takeoff to landing. The results of these tests that used data link as the primary communication source with ATC showed flight crew acceptance, a perceived reduction in crew work load, and a reduction in crew communication errors.
Knox, Charles E.↗
Inertial Linear Actuators
Inertial linear actuators developed to suppress residual accelerations of nominally stationary or steadily moving platforms. Function like long-stroke version of voice coil in conventional loudspeaker, with superimposed linear variable-differential transformer. Basic concept also applicable to suppression of vibrations of terrestrial platforms. For example, laboratory table equipped with such actuators plus suitable vibration sensors and control circuits made to vibrate much less in presence of seismic, vehicular, and other environmental vibrational disturbances.
Laughlin, Darren↗
Research and development of a versatile portable speech prosthesis
The Versatile Portable Speech Prosthesis (VPSP), a synthetic speech output communication aid for non-speaking people is described. It was intended initially for severely physically limited people with cerebral palsy who are in electric wheelchairs. Hence, it was designed to be placed on a wheelchair and powered from a wheelchair battery. It can easily be separated from the wheelchair. The VPSP is versatile because it is designed to accept any means of single switch, multiple switch, or keyboard control which physically limited people have the ability to use. It is portable because it is mounted on and can go with the electric wheelchair. It is a speech prosthesis, obviously, because it speaks with a synthetic voice for people unable to speak with their own voices. Both hardware and software are described.
Source record↗
Communication network for decentralized remote tele-science during the Spacelab mission IML-2
The ESA communication network for decentralized remote telescience during the Spacelab mission IML-2, called Interconnection Ground Subnetwork (IGS), provided data, voice conferencing, video distribution/conferencing and high rate data services to 5 remote user centers in Europe. The combination of services allowed the experimenters to interact with their experiments as they would normally do from the Payload Operations Control Center (POCC) at MSFC. In addition, to enhance their science results, they were able to make use of reference facilities and computing resources in their home laboratory, which typically are not available in the POCC. Characteristics of the IML-2 communications implementation were the adaptation to the different user needs based on modular service capabilities of IGS and the cost optimization for the connectivity. This was achieved by using a combination of traditional leased lines, satellite based VSAT connectivity and N-ISDN according to the simulation and mission schedule for each remote site. The central management system of IGS allows minimization of staffing and the involvement of communications personnel at the remote sites. The successful operation of IGS for IML-2 as a precursor network for the Columbus Orbital Facility (COF) has proven the concept for communications to support the operation of the COF decentralized scenario.
Christ, Uwe↗
Verbal and Non-Verbal Communication and Coordination in Mission Control
In this talk I will present some video-materials gathered in Mission Control during simulations. The focus of the presentation will be on verbal and non-verbal communication between the officers in the front and backroom, especially the practices that have evolved around a peculiar communications technology called voice loops.
Vinkhuyzen, Erik↗
The 30/20 GHz mixed user architecture development study: Executive summary
The baseline 30/30 GHz satellite communication system, designed for cost-effective communications in the years 1990 to 2000, incorporates on-board satellite demodulation and routing of individual 64 kbps digital voice-grade circuits. This level of routing flexibility is necessary to provide efficient communications to the large number of direct-to-user terminals (DTU) projected. The circuit interfacing hardware is distributed among all the DTU and master control stations. The switching circuitry which provides full interconnectivity between 30 to 45 thousand circuits is in the satellite. The DTU terminal cost, perhaps the largest element in the system cost, represents the largest economic value element of the system because it avoids using terrestrial signal distribution and routing and the charges associated with these functions. Satellite baseline design and power requirements for the system are examined.
Source record↗
Keyboard With Voice Output
Voice synthesizer tells what key is about to be depressed. Verbal feedback useful for blind operators or where dim light prevents sighted operator from seeing keyboard. Also used where operator is busy observing other things while keying data into control system. Used as training aid for touch typing, and to train blind operators to use both standard and braille keyboards. Concept adapted to such equipment as typewriters, computers, calculators, telephones, cash registers, and on/off controls.
Huber, W. C.↗
NAECON 87; Proceedings of the IEEE National Aerospace and Electronics Conference, Dayton, OH, May 18-22, 1987. Volumes 1, 2, 3, & 4
The present conference discusses topics in VLSI components and their packaging, signal processing, uses of cartographic data, data transmission, advanced avionics architectures, fiber-optics, information control and display, image processing, airborne radar and fire control, navigation, air data, Kalman filtering, power generation and control, spacecraft power structures, aircraft flying qualities, flight management, fault-tolerant computer architectures, actuation technologies, self-repairing flight control system technology, multivariable control, stability and control methods, and AFTI/F-16 flight test reports. Also discussed are the ADA/JOVIAL language and its applications, software acquisition and testing, advanced software concepts, software management, computer graphics and visual systems softwear, ADA in embedded avionics, 16- and 32-bit architectures, voice interaction applications, human/machine systems analysis, human factors and AI, mental workloads and displays, pilot acceleration protection research, communications system technology, space communications, reliability and maintainability, managerial techniques, engineering management, EM compatibility and nuclear hardening, expert systems, AI language/knowledge representation, expert system implementation, machine vision/optical processing, and advanced AI concepts and architectures.
Avionics↗
System Engineering on the Use for Ares I,V - the Simpler, the Better
The Ares I and Ares V Vehicles will utilize the J-2X rocket engine developed for NASA by the Pratt & Whitney Rocketdyne Company. The J-2X is an improved higher power version of the original J-2 engine used during the Apollo program. With higher power and updated requirements for safety and performance, the J-2X becomes a new engine using state-of-the-art design methodology, materials and manufacturing processes. The implementation of Systems Engineering (SE) principles enables the rapid J-2X development program to remain aligned with the ARES I and V vehicle programs, Meeting the aggressive development schedule is a challenge. Coordinating the best expertise thai NASA and PWR have to offer requires effectively utilizing resources at multiple sites. This presents formidable communication challenges. SE allows honest and open discussions of issues and problems. This simple idea is often overlooked in large and complex SE programs. Regular and effective meetings linking SE objectives to component designs are used to voice differences of opinions with customer and contractor in attendance so that the best mutual decisions can be made on the shortest possible schedule. Regular technical interchange meetings on secure program wide computer networks and CM processes are effective,in the "Controlled Change" process that exemplifies good SE. Good communication is a key effective SE implementation. The System of Systems approach is the vision of the Orion program which facilitates the establishment of dynamic SE processes at all levels including the engine. SE enables requirements evolution by facilitating organizational and process agility. Flow down and distribution of requirements is controlled by Allocation Reports which breakdown numerical design objectives (weight, reliability, etc.) into quanta goals for each component area. Linked databases of design and verification requirements helps eliminate redundancy and potential mistakes inherent m separated systems. Another tool, the Architecture Design Description, is being used to control J-2X system architecture and effectively communicate configuration changes to those involved in the design process. But the proof is in successful program accomplishment. The SE is the methodology being used to meet the challenge of completing J-2X engine certification 2 years ahead of any engine program ever developed at PWR. The Ares I SE system of systems has delivered according to expectations thus far. All major design reviews (SRR. PDR, CDR) have been successfully conducted to satisfy overall program objectives using SE as the basis for accomplishment. The paper describes SE tools and techniques utilized to achieve this success.
Kelly, William↗
An Operational Concept for Flying FMS Trajectories in Center and TRACON Airspace
Current Flight Management Systems (FMS) do a good job of constructing and flying an optimal trajectory for a single aircraft. Unfortunately, flight crews are often unable to fly these FMS routes during arrivals at busy airports. The Center TRACON Automation System (CTAS) has been designed to aid Center and TRACON (Terminal Radar Approach Control) controllers in assigning runways, sequencing and vectoring all classes of aircraft. CTAS bases its advisories on trajectory predictions for arriving aircraft using algorithms very similar to those in airborne FMS systems. This paper presents near and far term operational concepts for how a ground ATM (air traffic management) automation system like CTAS could work more effectively with the airborne automation in FMS equipped aircraft. The concepts for a more compatible air-ground system include: 1) a common route databases for both CTAS and FMS; 2) datalink to downlink information on aircraft weight, final approach speed and trajectory intent and to uplink wind information; 3) new FMS functions to allow flight crews to easily update their FMS trajectory to match the trajectory suggested by the ground automation with voice clearances, and 4) in the far term, datalink to downlink user preferred trajectories and to uplink trajectory clearances in the terminal area. The paper analyses some of the human factors issues that may result in allowing aircraft to fly FMS routes during enroute descent and in the terminal area. A series of linked human in the loop flight deck and air traffic control simulations and a field test with the NASA 757 are being conducted at NASA's Ames and Langley Research Centers to address these issues and to evaluate the operational feasibility of these approaches to more efficient flight and increased airport throughput.
Palmer, Everett↗
A baseline maritime satellite communication system
This paper describes a baseline system for maritime communications via satellite during the 1980s. The system model employs three geostationary satellites with global coverage antennas. Access to the system is controlled by a master station; user access is based on time-ordered polling or random access. Each Thor-Delta launched satellite has an RF power of 100 W (spinner) or 250 W (three-axis stabilized), and provides 10 equivalent duplex voice channels for up to 1500 ships with average waiting times of approximately 2.5 minutes. The satellite capacity is bounded by the available bandwidth to 50 such channels, which can serve up to 10,000 ships with an average waiting time of 5 minutes. The ships must have peak antenna gains of approximately 15.5 dB or 22.5 dB for the two cases (10 or 50 voice channels) when a spinner satellite is used; the required gains are 4 dB lower if a three-axis stabilized satellite is used. The ship antenna requirements can be reduced by 8 to 10 dB by employing a high-gain multi-beam phased array antenna on the satellite.
Durrani, S. H.↗
Internet-Based System for Voice Communication With the ISS
The Internet Voice Distribution System (IVoDS) is a voice-communication system that comprises mainly computer hardware and software. The IVoDS was developed to supplement and eventually replace the Enhanced Voice Distribution System (EVoDS), which, heretofore, has constituted the terrestrial subsystem of a system for voice communications among crewmembers of the International Space Station (ISS), workers at the Payloads Operations Center at Marshall Space Flight Center, principal investigators at diverse locations who are responsible for specific payloads, and others. The IVoDS utilizes a communication infrastructure of NASA and NASArelated intranets in addition to, as its name suggests, the Internet. Whereas the EVoDS utilizes traditional circuitswitched telephony, the IVoDS is a packet-data system that utilizes a voice over Internet protocol (VOIP). Relative to the EVoDS, the IVoDS offers advantages of greater flexibility and lower cost for expansion and reconfiguration. The IVoDS is an extended version of a commercial Internet-based voice conferencing system that enables each user to participate in only one conference at a time. In the IVoDS, a user can receive audio from as many as eight conferences simultaneously while sending audio to one of them. The IVoDS also incorporates administrative controls, beyond those of the commercial system, that provide greater security and control of the capabilities and authorizations for talking and listening afforded to each user.
Chamberlain, James↗
Intelligent Tutoring Systems for Procedural Task Training of Remote Payload Operations at NASA
Intelligent Tutoring Systems (ITSs) encode and apply the subject matter and teaching expertise of experienced instructors to provide students with individualized instruction automatically. ITSs complement training simulators by providing automated instruction when it is not economical or feasible to dedicate an instructor to each student during training simulations. Despite their proven training effectiveness and favorable operating cost, however, relatively few ITSs are in use. This is largely because it is usually costly and difficult to encode the task knowledge used by the ITS to evaluate the student's actions and assess the student's performance. Procedural tasks are tasks for which there exist procedures, guidelines, and strategies that determine the correct set of steps to be taken within each situation. To lower the cost and difficulty of creating tutoring systems for procedural task training, Stottler Henke Associates, Inc. (SHAI) worked closely with the Operations Training Group at NASA's Marshall Space Flight Center to develop the Task Tutor Toolkit (T (exp 3)), a generic tutoring system shell and scenario authoring tool. The Task Tutor Toolkit employs a case-based reasoning approach where the instructor creates a procedure template that specifies the range of student actions that are "correct" within each scenario. Because each procedure template is specific to a single scenario, the system can employ relatively simple reasoning methods to represent a correct set of actions and assess student performance. This simplicity enables a non-programmer to specify task knowledge quickly and easily by via graphical user interface, using a "demonstrate, generalize, and annotate" paradigm, that recognizes the range of possible valid actions and infers principles understood (or misunderstood) by the student when those actions are carried out. The Task Tutor Toolkit was also designed to be modular and general, so that it can be interfaced with a wide range of training simulators and support a variety of training domains. SHAI and NASA applied the Task Tutor Toolkit to create the Remote Payload Operations Tutor (RPOT). RPOT is a specific tutoring system application which lets scientists who are new to space mission operations learn to monitor and control their experiments aboard the International Space Station according to NASA payload regulations, guidelines, and procedures. The RPOT simulator lets students practice these skills by monitoring the telemetry variable values of a simple, hypothetical experiment, sending commands to the experiment, coordinating with NASA personnel via voice communication loops, and submitting and retrieving information via documents and forms. At the end of each scenario, RPOT displays the principles correctly or incorrectly demonstrated by the student, along with explanations and background information. The effectiveness of RPOT and the Task Tutor Toolkit are currently under evaluation at NASA.
Ong, James↗
A Comparison Between Orion Automated and Space Shuttle Rendezvous Techniques
The Orion spacecraft will replace the space shuttle and will be the first human spacecraft since the Apollo program to leave low earth orbit. This vehicle will serve as the cornerstone of a complete space transportation system with a myriad of mission requirements necessitating rendezvous to multiple vehicles in earth orbit, around the moon and eventually beyond . These goals will require a complex and robust vehicle that is, significantly different from both the space shuttle and the command module of the Apollo program. Historically, orbit operations have been accomplished with heavy reliance on ground support and manual crew reconfiguration and monitoring. One major difference with Orion is that automation will be incorporated as a key element of the man-vehicle system. The automated system will consist of software devoted to transitioning between events based on a master timeline. This effectively adds a layer of high level sequencing that moves control of the vehicle from one phase to the next. This type of automated control is not entirely new to spacecraft since the shuttle uses a version of this during ascent and entry operations. During shuttle orbit operations however many of the software modes and hardware switches must be manually configured through the use of printed procedures and instructions voiced from the ground. The goal of the automation scheme on Orion is to extend high level automation to all flight phases. The move towards automation represents a large shift from current space shuttle operations, and so these new systems will be adopted gradually via various safeguards. These include features such as authority-to-proceed, manual down modes, and functional inhibits. This paper describes the contrast between the manual and ground approach of the space shuttle and the proposed automation of the Orion vehicle. I will introduce typical orbit operations that are common to all rendezvous missions and go on to describe the current Orion automation architecture and contrast it with shuttle rendezvous techniques and circumstances. The shuttle rendezvous profile is timed to take approximately 3 days from orbit insertion to docking at the International Space Station (ISS). This process can be divided into 3 phases: far-field, mid-field and proximity operations. The far-field stage is characterized as the most quiescent phase. The spacecraft is usually too far to navigate using relative sensors and uses the Inertial Measurement Units (IMU s) to numerically solve for its position. The maneuvers are infrequent, roughly twice per day, and are larger than other burns in the profile. The shuttle uses this opportunity to take extensive ground based radar updates and keep high fidelity orbit states on the ground. This state is then periodically uplinked to the shuttle computers. The targeting solutions for burn maneuvers are also computed on the ground and uplinked. During the burn the crew is responsible for setting the shuttle attitude and configuring the propulsion system for ignition. Again this entire process is manually driven by both crew and ground activity. The only automatic processes that occur are associated with the real-time execution of the burn. The Orion automated functionality will seek to relieve the workload of both the crew and ground during this phase
Ruiz, Jose O,↗