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Crew factors in flight operations 2: Psychophysiological responses to short-haul air transport operations

Seventy-four pilots were monitored before, during, and after 3- or 4-day commercial short-haul trip patterns. The trips studied averaged 10.6 hr of duty per day with 4.5 hr of flight time and 5.5 flight segments. The mean rest period lasted 12.5 hr and occurred progressively earlier across successive days. On trip nights, subjects took longer to fall asleep, slept less, woke earlier, and reported lighter, poorer sleep with more awakenings than on pretrip nights. During layovers, subjective fatigue and negative affect were higher, and positive affect and activation lower, than during pretrip, in-flight, or posttrip. Pilots consumed more caffeine, alcohol, and snacks on trip days than either pretrip or posttrip. Increases in heart rate over mid-cruise were observed during descent and landing, and were greater for the pilot flying. Heart-rate increases were greater during takeoff and descent under instrument meteorological conditions (IMC) than under visual meteorological conditions (VMC). The following would be expected to reduce fatigue in short-haul operations: regulating duty hours, as well as flight hours; scheduling rest periods to begin at the same time of day, or progressively later, across the days of a trip; and educating pilots about alternatives to alcohol as a means of relaxing before sleep.

Gander, Philippa H.↗

An investigation of air transportation technology at the Massachusetts Institute of Technology: 1993-1994

There are two completed projects and two continuing research activities under the sponsorship of the FAA/NASA Joint University Program as the 1993-94 period ends. There were a number of publications during the year which are referenced in this report. A brief summary of the continuing research projects is provided. The completed projects were (1) Analysis of Aircraft Surface Motion at Boston Logan International Airport and (2) A State of the Art Review and Critical Analysis of World Jet Transport Safety and Aviation Fire Safety. The active research projects are (1) ASLOTS - An Interactive Adaptive System for Automated Approach Spacing of Aircraft and (2) Alerting in Automated and Datalink Capable Cockpits.

Simpson, Robert W.↗

Investigation of air transportation technology at Ohio University: 1993-1994

The Joint University Program (JUP) offers students, faculty, and staff of the Avionics Engineering Center the opportunity to conduct basic research relating to the safety and efficiency of the National Airspace System. During the 1993-1994 year research was continued in a variety of GPS-related technologies and also in a hybrid data uplink system. (1) Processing techniques developed for the GPS attitude determination have been applied to centimeter-level kinematic GPS aircraft positioning for flight reference systems and aircraft autoland and taxiing operations. This resulted in the first real-time kinematic GPS autoland. (2) The fault detection and isolation (FDI) algorithm developed under the Joint University Program has been fully adopted by RTCA Special Committee 159 as the baseline algorithm for sole-means navigation of GPS integrated with GLONASS, LORAN-C, or baro-altimeter. (3) A Satellite Coverage Research Analysis Model (SCRAM) has been developed which provides outage areas, outage dynamics, and availability information for satellite-based navigation systems. RTCA Special Committee 159 has adopted this model for use in their work. (4) A basic receiver structure has been simulated and tested for use with the hybrid data uplink. This uplink utilizes the phase of an existing AM carrier to transmit digital data, thus both amplitude and phase modulation are applied, resulting in a hybrid carrier. The receiver simulation is directly applicable to real-time implementation as a result of the development platform.

Lilley, Robert W.↗

The Conference Proceedings of the 1997 Air Transport Research Group (ATRG) of the WCTR Society

Topics reported in the proceedings are: (1) Liberalization of Asia-Pacific aviation; (2) Financial analysis of a British Airways/USAir Merger; (3) Strategic alliances in the airline industry; (4) Effect of strategic alliance on performance; (5) Advances, impediments and impacts in an international open skies regime; and (6) Canadian carrier strategies and the 1995 open skies agreement.

Oum,Tae Hoon↗

The Conference Proceedings of the 1999 Air Transport Research Group (ATRG) of the WCTR Society

The UNO (University of Nebraska at Omaha) Aviation Institute Monograph Series began in 1994 as a key component of the education outreach and information transfer missions of the Aviation Institute and the NASA Nebraska Space Grant & EPSCoR (Experimental Program to Stimulate Competitive Research) Programs. The series is an outlet for aviation materials to be indexed and disseminated through an efficient medium. Publications are welcome in all aspects of aviation. Publication formats may include, but are not limited to, conference proceedings, bibliographies, research reports, manuals, technical reports, and other documents that should be archived and indexed for future reference by the aviation and world wide communities.

Zhang, Anming↗

The Conference Proceedings of the 1999 Air Transport Research Group (ATRG) of the WCTR Society

Contents include the following: The effect of operating and financial leverage on the stability of airline returns over time: the contrast between Southwest, Delta and USAir. A factor analytical study of airline entrant airlines. Strategic alliance and firm value: a longitudinal study of the British Airways/USAir alliance. Intransit preclearance at canadian airports. Judging a book by it's cover: the relationship between service and safety quality in US national and regional airlines.

Zhang, Anming↗

Cross-Cultural Perspectives of Service Quality and Risk in Air Transportation

This study compares US and Korean customers in terms of their perceptions of airline service quality based on SERVPERF and industry-based measures, as well as their perceptions of risks involved in the airline choice. SERVPERF is a set of multi-dimensional measures of customer evaluations of service quality. The results indicate that: (1) US passengers are generally more satisfied with their airline service than Korean customers on most of the SERVPERF dimensions; (2) Koreans are generally more satisfied with the bumping procedures whereas US participants feel more satisfied with the airline's baggage handling, operations/safety, and connections; and (3) US participants perceive higher levels of performance and financial risks whereas Koreans feel greater social risk in choosing an airline. This study also examines the SERVPERF, industry-based measure, and perceived risk in predicting customer satisfaction with, and intention to repatronize the airline. The results suggest that US customers consider service reliability, in-flight comfort, and connections as the key factors determining satisfaction with airline service whereas Korean passengers generally regard reliability, assurance, and risk factors as predictors of satisfaction. The determining factors of customer intention to repatronize the airline are reliability and empathy for US, and reliability and overall risk for Korean customers. The study demonstrates the applicability of SERVPERF as a cross-cultural tool and indicates the importance of perceived risk in cross-cultural studies.

Cunningham, Lawrence F.↗

Probabilistic Causal Analysis for System Safety Risk Assessments in Commercial Air Transport

Aviation is one of the critical modes of our national transportation system. As such, it is essential that new technologies be continually developed to ensure that a safe mode of transportation becomes even safer in the future. The NASA Aviation Safety Program (AvSP) is managing the development of new technologies and interventions aimed at reducing the fatal aviation accident rate by a factor of 5 by year 2007 and by a factor of 10 by year 2022. A portfolio assessment is currently being conducted to determine the projected impact that the new technologies and/or interventions may have on reducing aviation safety system risk. This paper reports on advanced risk analytics that combine the use of a human error taxonomy, probabilistic Bayesian Belief Networks, and case-based scenarios to assess a relative risk intensity metric. A sample case is used for illustrative purposes.

Luxhoj, James T.↗

Journal of Air Transportation, Volume 9, No. 1

The articles in this issue include: 1) Are Four Year Universities Better than Two-Year Colleges at Preparing Students to Pass the FAA Aircraft Mechanic Certification Written Examinations? 2) Assessing Perceived Risk of Consumers in Internet Airline Reservations Services; 3) Perceptions of Communication Training Among Collegiate Flight Educators; 4) Ethics Education in University Aviation Management Programs in the U.S.: Part Three - Qualitative Analysis and Recommendations; 5) Airline Flight Operations Internships Perspectives; 6) Applying Data Mining Techniques to Forecast Number of Airline Passengers in Saudi Arabia (Domestic and International Travels).

Bowen, Brent D.↗

Reactions of Air Transport Flight Crews to Displays of Weather During Simulated Flight

Display of information in the cockpit has long been a challenge for aircraft designers. Given the limited space in which to present information, designers have had to be extremely selective about the types and amount of flight related information to present to pilots. The general goal of cockpit display design and implementation is to ensure that displays present information that is timely, useful, and helpful. This suggests that displays should facilitate the management of perceived workload, and should allow maximal situation awareness. The formatting of current and projected weather displays represents a unique challenge. As technologies have been developed to increase the variety and capabilities of weather information available to flight crews, factors such as conflicting weather representations and increased decision importance have increased the likelihood for errors. However, if formatted optimally, it is possible that next generation weather displays could allow for clearer indications of weather trends such as developing or decaying weather patterns. Important issues to address include the integration of weather information sources, flight crew trust of displayed weather information, and the teamed reactivity of flight crews to displays of weather. Past studies of weather display reactivity and formatting have not adequately addressed these issues; in part because experimental stimuli have not approximated the complexity of modern weather displays, and in part because they have not used realistic experimental tasks or participants. The goal of the research reported here was to investigate the influence of onboard and NEXRAD agreement, range to the simulated potential weather event, and the pilot flying on flight crew deviation decisions, perceived workload, and perceived situation awareness. Fifteen pilot-copilot teams were required to fly a simulated route while reacting to weather events presented in two graphical formats on a separate visual display. Measures of flight crew reactions included performance-based measures such as deviation decision accuracy, and judgment-based measures such as perceived decision confidence, workload, situation awareness, and display trust. Results demonstrated that pilots adopted a conservative reaction strategy, often choosing to deviate from weather rather than ride through it. When onboard and NEXRAD displays did not agree, flight crews reacted in a complex manner, trusting the onboard system more but using the NEXRAD system to augment their situation awareness. Distance to weather reduced situation awareness and heightened workload levels. Overall, flight crews tended to adopt a participative leadership style marked by open communication. These results suggest that future weather displays should exploit the existing benefits of NEXRAD presentation for situation awareness while retaining the display structure and logic inherent in the onboard system.

Bliss, James P.↗

The Conference Proceedings of the 2003 Air Transport Research Society (ATRS) World Conference, Volume 2

The UNO Aviation Institute Monograph Series began in 1994 as a key component of the education outreach and information transfer missions of the Aviation Institute and the NASA Nebraska Space Grant & EPSCoR Programs. The series is an outlet for aviation materials to be indexed and disseminated through an efficient medium. Publications are welcome in all aspects of aviation. Publication formats may include, but are not limited to, conference proceedings, bibliographies, research reports, manuals, technical reports, and other documents that should be archived and indexed for future reference by the aviation and world wide communities.

Bowen, Brent↗

Journal of Air Transportation, Volume 12, No. 2 (ATRS Special Edition)

Topics covered include: Competition and Change in the Long-Haul Markets from Europe; Insights into the Maintenance, Repair, and Overhaul Configurations of European Airlines; Validation of Fault Tree Analysis in Aviation Safety Management; An Investigation into Airline Service Quality Performance between U.S. Legacy Carriers and Their EU Competitors and Partners; and Climate Impact of Aircraft Technology and Design Changes.

Bowen, Brent D.↗

Pilot/Controller Coordinated Decision Making in the Next Generation Air Transportation System

Introduction: NextGen technologies promise to provide considerable benefits in terms of enhancing operations and improving safety. However, there needs to be a thorough human factors evaluation of the way these systems will change the way in which pilot and controllers share information. The likely impact of these new technologies on pilot/controller coordinated decision making is considered in this paper using the "operational, informational and evaluative disconnect" framework. Method: Five participant focus groups were held. Participants were four experts in human factors, between x and x research students and a technical expert. The participant focus group evaluated five key NextGen technologies to identify issues that made different disconnects more or less likely. Results: Issues that were identified were: Decision Making will not necessarily improve because pilots and controllers possess the same information; Having a common information source does not mean pilots and controllers are looking at the same information; High levels of automation may lead to disconnects between the technology and pilots/controllers; Common information sources may become the definitive source for information; Overconfidence in the automation may lead to situations where appropriate breakdowns are not initiated. Discussion: The issues that were identified lead to recommendations that need to be considered in the development of NextGen technologies. The current state of development of these technologies provides a good opportunity to utilize recommendations at an early stage so that NextGen technologies do not lead to difficulties in resolving breakdowns in coordinated decision making.

Bearman, Chris↗

Automated Meta-Aircraft Operations for a More Efficient and Responsive Air Transportation System

A brief overview is given of the on-going NASA Automated Cooperative Trajectories project. Current status and upcoming work is previewed. The motivating factors and innovative aspects of ACT are discussed along with technical challenges and the expected system-level impacts if the project is successful. Preliminary results from the NASA G-III hardware in the loop simulation are included.

flight paths↗