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At least 343 records · Page 19

Operator function modeling: Cognitive task analysis, modeling and intelligent aiding in supervisory control systems

The design, implementation, and empirical evaluation of task-analytic models and intelligent aids for operators in the control of complex dynamic systems, specifically aerospace systems, are studied. Three related activities are included: (1) the models of operator decision making in complex and predominantly automated space systems were used and developed; (2) the Operator Function Model (OFM) was used to represent operator activities; and (3) Operator Function Model Expert System (OFMspert), a stand-alone knowledge-based system was developed, that interacts with a human operator in a manner similar to a human assistant in the control of aerospace systems. OFMspert is an architecture for an operator's assistant that uses the OFM as its system and operator knowledge base and a blackboard paradigm of problem solving to dynamically generate expectations about upcoming operator activities and interpreting actual operator actions. An experiment validated the OFMspert's intent inferencing capability and showed that it inferred the intentions of operators in ways comparable to both a human expert and operators themselves. OFMspert was also augmented with control capabilities. An interface allowed the operator to interact with OFMspert, delegating as much or as little control responsibility as the operator chose. With its design based on the OFM, OFMspert's control capabilities were available at multiple levels of abstraction and allowed the operator a great deal of discretion over the amount and level of delegated control. An experiment showed that overall system performance was comparable for teams consisting of two human operators versus a human operator and OFMspert team.

Mitchell, Christine M.↗

Cognitive consequences of clumsy automation on high workload, high consequence human performance

The growth of computational power has fueled attempts to automate more of the human role in complex problem solving domains, especially those where system faults have high consequences and where periods of high workload may saturate the performance capacity of human operators. Examples of these domains include flightdecks, space stations, air traffic control, nuclear power operation, ground satellite control rooms, and surgical operating rooms. Automation efforts may have unanticipated effects on human performance, particularly if they increase the workload at peak workload times or change the practitioners' strategies for coping with workload. Smooth and effective changes in automation requires detailed understanding of the congnitive tasks confronting the user: it has been called user centered automation. The introduction of a new computerized technology in a group of hospital operating rooms used for heart surgery was observed. The study revealed how automation, especially 'clumsy automation', effects practitioner work patterns and suggest that clumsy automation constrains users in specific and significant ways. Users tailor both the new system and their tasks in order to accommodate the needs of process and production. The study of this tailoring may prove a powerful tool for exposing previously hidden patterns of user data processing, integration, and decision making which may, in turn, be useful in the design of more effective human-machine systems.

Cook, Richard I.↗

Cognitive engineering in aerospace application: Pilot interaction with cockpit automation

Because of recent incidents involving glass-cockpit aircraft, there is growing concern with cockpit automation and its potential effects on pilot performance. However, little is known about the nature and causes of problems that arise in pilot-automation interaction. The results of two studies that provide converging, complementary data on pilots' difficulties with understanding and operating one of the core systems of cockpit automation, the Flight Management System (FMS) is reported. A survey asking pilots to describe specific incidents with the FMS and observations of pilots undergoing transition training to a glass cockpit aircraft served as vehicles to gather a corpus on the nature and variety of FMS-related problems. The results of both studies indicate that pilots become proficient in standard FMS operations through ground training and subsequent line experience. But even with considerable line experience, they still have difficulties tracking FMS status and behavior in certain flight contexts, and they show gaps in their understanding of the functional structure of the system. The results suggest that design-related factors such as opaque interfaces contribute to these difficulties which can affect pilots' situation awareness. The results of this research are relevant for both the design of cockpit automation and the development of training curricula specifically tailored to the needs of glass cockpits.

Sarter, Nadine R.↗

Reducing the cognitive workload: Trouble managing power systems

The complexity of space-based systems makes monitoring them and diagnosing their faults taxing for human beings. Mission control operators are well-trained experts but they can not afford to have their attention diverted by extraneous information. During normal operating conditions monitoring the status of the components of a complex system alone is a big task. When a problem arises, immediate attention and quick resolution is mandatory. To aid humans in these endeavors we have developed an automated advisory system. Our advisory expert system, Trouble, incorporates the knowledge of the power system designers for Space Station Freedom. Trouble is designed to be a ground-based advisor for the mission controllers in the Control Center Complex at Johnson Space Center (JSC). It has been developed at NASA Lewis Research Center (LeRC) and tested in conjunction with prototype flight hardware contained in the Power Management and Distribution testbed and the Engineering Support Center, ESC, at LeRC. Our work will culminate with the adoption of these techniques by the mission controllers at JSC. This paper elucidates how we have captured power system failure knowledge, how we have built and tested our expert system, and what we believe are its potential uses.

Manner, David B.↗

Brain wave correlates of attentional states: Event related potentials and quantitative EEG analysis during performance of cognitive and perceptual tasks

The increased use of automation in the cockpits of commercial planes has dramatically decreased the workload requirements of pilots, enabling them to function more efficiently and with a higher degree of safety. Unfortunately, advances in technology have led to an unexpected problem: the decreased demands on pilots have increased the probability of inducing 'hazardous states of awareness.' A hazardous state of awareness is defined as a decreased level of alertness or arousal which makes an individual less capable of reacting to unique or emergency types of situations. These states tend to be induced when an individual is not actively processing information. Under such conditions a person is likely to let his/her mind wander, either to internal states or to irrelevant external conditions. As a result, they are less capable of reacting quickly to emergency situations. Since emergencies are relatively rare, and since the high automated cockpit requires progressively decreasing levels of engagement, the probability of being seduced into a lowered state of awareness is increasing. This further decreases the readiness of the pilot to react to unique circumstances such as system failures. The HEM Lab at NASA-Langley Research Center has been studying how these states of awareness are induced and what the physiological correlates of these different states are. Specifically, they have been interested in studying electroencephalographic (EEG) measures of different states of alertness to determine if such states can be identified and, hopefully, avoided. The project worked on this summer involved analyzing the EEG and the event related potentials (ERP) data collected while subjects performed under two conditions. Each condition required subjects to perform a relatively boring vigilance task. The purpose of using these tasks was to induce a decreased state of awareness while still requiring the subject to process information. Each task involved identifying an infrequently presented target stimulus. In addition to the task requirements, irrelevant tones were presented in the background. Research has shown that even though these stimuli are not attended, ERP's to them can still be elicited. The amplitude of the ERP waves has been shown to change as a function of a person's level of alertness. ERP's were also collected and analyzed for the target stimuli for each task. Brain maps were produced based on the ERP voltages for the different stimuli. In addition to the ERP's, a quantitative EEG (QEEG) was performed on the data using a fast Fourier technique to produce a power spectral analysis of the EEG. This analysis was conducted on the continuous EEG while the subjects were performing the tasks. Finally, a QEEG was performed on periods during the task when subjects indicated that they were in an altered state of awareness. During the tasks, subjects were asked to indicate by pressing a button when they realized their level of task awareness had changed. EEG epochs were collected for times just before and just after subjects made this reponse. The purpose of this final analysis was to determine whether or not subjective indices of level of awareness could be correlated with different patterns of EEG.

Freeman, Frederick G.↗

Reducing the cognitive workload - Trouble managing power systems

The complexity of space-based systems makes monitoring them and diagnosing their faults taxing for human beings. When a problem arises, immediate attention and quick resolution is mandatory. To aid humans in these endeavors we have developed an automated advisory system. Our advisory expert system, Trouble, incorporates the knowledge of the power system designers for Space Station Freedom. Trouble is designed to be a ground-based advisor for the mission controllers in the Control Center Complex at Johnson Space Center (JSC). It has been developed at NASA Lewis Research Center (LeRC) and tested in conjunction with prototype flight hardware contained in the Power Management and Distribution testbed and the Engineering Support Center, ESC, at LeRC. Our work will culminate with the adoption of these techniques by the mission controllers at JSC. This paper elucidates how we have captured power system failure knowledge, how we have built and tested our expert system, and what we believe its potential uses are.

Manner, David B.↗

Operator modeling in commerical aviation: Cognitive models, intelligent displays, and pilot's assistants

One of the goals of the National Aviation Safety/Automation program is to address the issue of human-centered automation in the cockpit. Human-centered automation is automation that, in the cockpit, enhances or assists the crew rather than replacing them. The Georgia Tech research program focused on this general theme, with emphasis on designing a computer-based pilot's assistant, intelligent (i.e, context-sensitive) displays, and an intelligent tutoring system for understanding and operating the autoflight system. In particular, the aids and displays were designed to enhance the crew's situational awareness of the current state of the automated flight systems and to assist the crew's situational awareness of the current state of the automated flight systems and to assist the crew in coordinating the autoflight system resources. The activities of this grant included: (1) an OFMspert to understand pilot navigation activities in a 727 class aircraft; (2) an extension of OFMspert to understand mode control in a glass cockpit, Georgia Tech Crew Activity Tracking System (GT-CATS); (3) the design of a training system to teach pilots about the vertical navigation portion of the flight management system -VNAV Tutor; and (4) a proof-of-concept display, using existing display technology, to facilitate mode awareness, particularly in situations in which controlled flight into terrain (CFIT) is a potential.

Govindaraj, T.↗

Cognitive representations of flight-deck information attributes

A large number of aviation issues are generically being called fligh-deck information management issues, underscoring the need for an organization or classification structure. One objective of this study was to empirically determine how pilots organize flight-deck information attributes and -- based upon that data -- develop a useful taxonomy (in terms of better understanding the problems and directing solutions) for classifying flight-deck information management issues. This study also empirically determined how pilots model the importance of flight-deck information attributes for managing information. The results of this analysis suggest areas in which flight-deck researchers and designers may wish to consider focusing their efforts.

Ricks, Wendell R.↗

Cognitive representations of flight-deck information attributes

The experiment described in this paper had two ojectives. The first objective was to empirically identify how pilots organize flight-deck information attributes. Such an organization should provide a useful nomenclature for classifying Information Management (IM) issues and problems. The second objective of this study was to empirically assess pilots' estimate of the relative importance of each attribute on managing information. Results from addressing this latter objective were intended to suggest areas on which flight-deck researchers and designers will want to focus their attention.

Ricks, Wendell R.↗

Cognitive Sciences

Session MP4 includes short reports on: (1) Face Recognition in Microgravity: Is Gravity Direction Involved in the Inversion Effect?; (2) Motor Timing under Microgravity; (3) Perceived Self-Motion Assessed by Computer-Generated Animations: Complexity and Reliability; (4) Prolonged Weightlessness Reference Frames and Visual Symmetry Detection; (5) Mental Representation of Gravity During a Locomotor Task; and (6) Haptic Perception in Weightlessness: A Sense of Force or a Sense of Effort?

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Primate Language and Cognition: Common Ground

Research of the past decade has served to underscore the close psychological relationship between humans, chimpanzees, and the other great apes. In his evolutionary theory, Darwin (1860, 1871) posited both psychological and biological continuities between animals and humans. Although the evidence for biological continuity has been strong for decades, the evidence necessary for affirmation of psychological continuity is recent.

Rumbaugh, Duane↗

The Cognitive Consequences of Patterns of Information Flow

The flight deck of a moderm commercial airliner is a complex system consisting of two or more crew and a suite of technological devices. When everything goes right, all modem flight decks are easy to use. When things go sour, however, automated flight decks provide opportunities for new kinds of problems. A recent article in Aviation Week cited industry concern over the problem of verifying the safety of complex systems on automated, digital aircraft, stating that the industry must "guard against the kind of incident in which people and the automation seem to mismanage a minor occurrence or non-routine situation into larger trouble." The design of automated flight deck systems that flight crews find easy to use safely is a challenge in part because this design activity requires a theoretical perspective which can simultaneously cover the interactions of people with each other and with technology. In this paper, I will introduce some concepts that can be used to understand the flight deck as a system that is composed of two or more pilots and a complex suite of automated devices. As I will try to show, without a theory, we can repeat what seems to work, but we may not know why it worked or how to make it work in novel circumstances. Theory allows us to rise above the particulars of specific situations and makes the application of the roots of success in one setting applicable to other settings.

Hutchins, Edwin↗

The Cognitive Consequences of Patterns of Information Flow

The flight deck of a modern commercial airliner is a complex system consisting of two or more crew and a suite of technological devices. The flight deck of the state-of-the-art Boeing 747-400 is shown. When everything goes right, all modern flight decks are easy to use. When things go sour, however, automated flight decks provide opportunities for new kinds of problems. A recent article in Aviation Week cited industry concern over the problem of verifying the safety of complex systems on automated, digital aircraft, stating that the industry must "guard against the kind of incident in which people and the automation seem to mismanage a minor occurrence or non-routine situation into larger trouble." The design of automated flight deck systems that flight crews find easy to use safely is a challenge in part because this design activity requires a theoretical perspective which can simultaneously cover the interactions of people with each other and with technology. In this paper, some concepts that can be used to understand the flight deck as a system that is composed of two or more pilots and a complex suite of automated devices is introduced.

Hutchins, Edwin↗

A Cognitive Game Theoretic Analysis of Conflict Alerts in Air Traffic Control

The current research was motivated by the recommendation made by a joint Government/Industry committee to introduce a new traffic control system, referred to as the Free Flight. This system is designed to use recent new technology to facilitate efficient and safe air transportation. We addressed one of the major difficulties that arise in the design of this and similar multi-agent systems: the adaptive (and slippery) nature of human agents. To facilitate a safe and efficient design of this multi-agent system, designers have to rely on assessments of the expected behavior of the different agents under various scenarios. Whereas the behavior of the computerized agents is predictable, the behavior of the human agents (including air traffic controllers and pilots) is not. Experimental and empirical observations suggest that human agents are likely to adjust their behavior to the design of the system. To see the difficulty that the adaptive nature of human agents creates assume that a good approximation of the way operators currently behave is available. Given this information an optimal design can be performed. The problem arises as the human operator will learn to adjust their behavior to the new system. Following this adjustment process the assumptions made by the designer concerning the operators behavior will no longer be accurate and the system might reach a suboptimal state. In extreme situations these potential suboptimal states might involve unnecessary risk. That is, the fact that operators learn in an adaptive fashion does not imply that the system will become safer as they gain experience. At least in the context of Safety dilemmas, experience can lead to a pareto deficient risk taking behavior.

Erev, Ido↗

Scheduling Accessory Assists Patients with Cognitive Disorders

Recom Technologies Inc. received initial funding from NASA to research the commercial potential of an artificially intelligent planning reaction model to serve as a tool to help individuals suffering from various forms and levels of brain impairment. In 1993, the chief of the Artificial Intelligence Research Branch at Ames Research Center suggested collaborative research with Santa Clara Valley Medical Center. This partnership led to further development of the technology and funding to support clinical research from the U.S. Department of Education's National Institute on Disability and Rehabilitation Research. In 1996, Attention Control Systems Inc. was founded to market the finished device, called the Planning and Execution Assistant and Trainer (PEAT). PEAT is a pocket-sized PDA-like device with a graphical display, touchscreen controls, an electronic calendar, an address book, and a built-in phone, that cues users to start or stop scheduled activities, monitors their progress, and adjusts schedules as necessary in response to delays or calendar changes. It uses an automatic planning model developed for NASA to adjust daily plans when a situation changes. PEAT is sold as a complete system that includes software, hardware, documentation, and technical support. In addition to the flagship Pocket PEAT device, there is PEAT Phone, PC PEAT, and PEAT Link. Clinical studies of PEAT continue at Santa Clara Valley Medical Center

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Individualized Cognitive Modeling for Close-Loop Task Mitigation

An accurate real-time operator functional state assessment makes it possible to perform task management, minimize risks, and improve mission performance. In this paper, we discuss the development of an individualized operator functional state assessment model that identifies states likely leading to operational errors. To address large individual variations, we use two different approaches to build a model for each individual using its data as well as data from subjects with similar responses. If a subject's response is similar to that of the individual of interest in a specific functional state, all the training data from this subject will be used to build the individual model. The individualization methods have been successfully verified and validated with a driving test data set provided by University of Iowa. With the individualized models, the mean squared error can be significantly decreased (by around 20%).

Zhang, Guangfan↗

A Multivariate Randomization Text of Association Applied to Cognitive Test Results

Randomization tests provide a conceptually simple, distribution-free way to implement significance testing. We have applied this method to the problem of evaluating the significance of the association among a number (k) of variables. The randomization method was the random re-ordering of k-1 of the variables. The criterion variable was the value of the largest eigenvalue of the correlation matrix.

Ahumada, Albert↗