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Implementation Guide of Customer-Focused Key Performance Indicators for Electric Vehicle Charging

This report describes how individual and unique messages that are sent over in OCPP sessions and/or transactions are used to calculate the interim set of key performance indicators (KPI) established by ChargeX Consortium’s Working Group 1: Defining the Charging Experience in the report entitles “Customer-Focused Key Performance Indicators for Electric Vehicle Charging.

33 - ADVANCED PROPULSION SYSTEMS↗

PV Operations Software Transparency: A PVMAC Industry Snapshot

The rapid growth of photovoltaic (PV) deployment has increased reliance on software platforms for monitoring, workflow automation, diagnostics, and performance analytics. As these tools play a central role in asset management and operations and maintenance (O&M), greater transparency in methodologies, data handling, and validation practices benefits the broader PV ecosystem. To better understand current practices and identify opportunities for improved clarity and interoperability, 24 software providers contributed detailed responses through the PV O&M Analytics Collaborative (PVMAC) initiative, the first structured questionnaire of its kind in the industry, covering onboarding, interoperability, data quality, diagnostics, AI/ML, and other operational categories. These providers represent over 1.1 TW of solar assets under management. The analysis shows broad adoption of digital twins, AI/ML, and API integrations, but also highlights challenges in onboarding processes, inconsistent definitions and methodologies, variability in key performance indicator (KPI) calculations, and limited independent validation. Greater standardization, clearer documentation, and stronger validation frameworks could improve transparency, comparability, and trust across PV operations software platforms.

14 SOLAR ENERGY↗

Development and Application of Schema Based Occupant-Centric Building Performance Metrics

Occupant behavior can significantly influence the operation and performance of buildings. Many occupant-centric key performance indicators (KPIs) rely on having accurate counts of the number of occupants in a building, which is very different to how occupancy information is currently collected in the majority of buildings today. To address this gap, the authors develop a standardized methodology for the calculation of percent space utilization for buildings, which is formulated with respect to two prevalent operational data schemas: the Brick Schema and Project Haystack. The methodology is scalable across different levels of spatial granularity and irrespective of sensor placement. Moreover, the methods are intended to make use of typical occupancy sensors that capture presence level occupancy and not counts of people. Since occupant-hours is a preferable metric to use in KPI calculations, a method to convert between percent space utilization and occupant-hours using the design occupancy for a space is also developed. The methodology is demonstrated on a small commercial office space in Boulder, Colorado using data collected between June 2018 and February 2019. A multiple linear regression is performed that shows strong evidence for a relationship between building energy consumption and percent space utilization.

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATI↗

A Study into the Benefits of Using Discrete Event Simulation in TRU and Mixed Low-Level Waste (MLLW) Disposal at Advanced Mixed Waste Treatment Plant (AMWTP) - 19536

As part of the 1995 Settlement agreement reached between the Idaho State Government and the Idaho National laboratory, it was agreed that the approximately 65,000 cubic metres of waste stored at the AMWTP site was to be shipped out of the state to the waste isolation pilot plant (WIPP) in New Mexico or a similar disposal facility by the end of December 2018. In June 2016, the operation of AMWTP was taken over by Fluor Idaho, a subsidiary of Fluor Inc. To improve their capability of processing all of the varied waste contained on the extensive site, Fluor Idaho requested the assistance of DBD Ltd. We were tasked with producing an all-encompassing operational research (OR) model/discrete event simulation (DES) model of the site, which is able to produce live end-date predictions based on current inventory and waste tracking against milestones. The DES model, is capable of predicting years worth of plant operation in a matter of minutes including the variation caused by such complexities as resource/staff availability, equipment breakdown and maintenance, prioritisation of different waste types, and varying shift patterns of both staff and facilities. The DES model can be run from its own bespoke dashboard, that can be customised to suit the audience it is being used to inform, producing clear key performance indicator (KPI) graphics and high-level overviews for senior management, down to drum by drum breakdowns of the predicted feed plans for each individual facility on the AMWTP site for a work planner to analyse and compare to the current operations. Simulation can produce these types of outputs for very low cost and low risk, as it avoids experimentation to find potential alternatives to the status-quo that could result in loss of production or time. These methods can also be used to produce cost benefit analyses for suggested processing options feeding into optioneering studies and cost reduction strategies. As a tool for plant optimisation and tracking, discrete event simulation can provide detailed results quickly and reliably. (authors)

12 MANAGEMENT OF RADIOACTIVE AND NON-RADIOACTIVE W↗

Enhancing Cloud Cybersecurity: Prescriptive Controls for Operational Technology

This whitepaper provides strategic insights and recommendations into security cloud-based solutions for electric utilities, encompassing operational technology (OT), virtual power plants (VPP), distributed energy resources (DERs), applications, networks, and data storage as they transition to and leverage cloud infrastructure through managed service providers (MSPs) and cloud service providers (CSPs). Principles derived from established frameworks serve as a foundation for best practices across cybersecurity projects and remove the constraints of settling on a single framework. For organizations that prefer not to integrate a specific framework altogether, elements of the proposed approach could be adopted or tailored to best fit defined requirements and expected functionalities. The Cirrus assessment, a utility cloud feasibility tool, and the roadmap it provides serve as a precursor to this paper, which seeks to be a valuable resource for defining next steps following cloud technology integration feasibility appraisal. With its comprehensive approach to adoption, the Cirrus framework offers strategic guidance on responsibly preparing for or deploying a utility cloud solution. The previously published whitepaper, “Use Case-Informed Framework for Utility Cloud Migration,” details the guiding strategy, research, and deployment of cloud solutions within electric and interconnected grid systems. Before implementing the controls suggested in this document, it is recommended that stakeholders complete Cirrus's cloud integration assessment and pair the results with their unique cybersecurity controls to form a comprehensive cloud-based utility cybersecurity plan. The Cirrus outcome will consider a series of future architectures for the grid before and after the energy transition and evaluate the arguments for and against cloud applications for each electric and interconnected grid layer. This document is a companion to the original whitepaper, "Use Case-Informed Framework for Utility Cloud Migration" to further identify and recommend security controls based on Cirrus’s cloud integration assessment output. The following whitepaper outlines the cybersecurity controls that secure cloud-service models pertinent to the electric sector using the predefined categories identify, protect, detect, and respond and recover. The objective is to outline prescriptive security controls based on the type of architecture and data stored in the cloud. The focus includes dissecting the shared responsibility model and elucidating what on-premises Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) entail. A pivotal consideration in this context is allocating responsibility for foundational cybersecurity aspects—having used Cirrus for the cloud integration assessment. The ensuing controls detailed herein also represent a checklist of controls necessary for a secure cloud transition, equipping utilities with the knowledge to navigate this digital transformation with confidence and strategic foresight in a safe and responsible manner.

42 ENGINEERING↗

ChargeX KPIs Transition to SAE

To systematically improve the public charging experience, EV charging industry stakeholders need to define and measure it precisely. Many stakeholders currently measure aspects of the charging experience, but they typically employ metrics that are either operational in nature, such as charger uptime and mean time between failures, or composite customer satisfaction indices. To improve the customer experience most effectively, the industry needs metrics that define the charging experience from the perspective of the customer, not business operations. Furthermore, industry practitioners need granular metrics to know what specific aspects of the charging experience need improvement. This presentation gives an overview of the key performance indicators (KPIs) defined by the ChargeX Consortium.

33 ADVANCED PROPULSION SYSTEMS↗