Inverse Text Normalization of Air Traffic Control System Command Center Planning Telecon Transcriptions
We present a hybrid neural network and rule-based Inverse Text Normalization (ITN) method for domains containing unique technical phraseology, specifically Air Traffic Control System Command Center (ATCSCC) planning telecon audio transcriptions. The ATCSCC hosts bi-hourly planning telephone conferences (or planning telecons) to ensure smooth operations within the National Airspace (NAS). Access to both live and post meeting transcripts of this speech audio would enable quick review of meetings. Provided speech transcripts, ITN is the process of converting unformatted raw Automated Speaker Recognition (ASR) model transcripts into a human (expert) readable written form. Our hybrid ITN framework utilizes a fine-tuned Bidirectional Encoder Representations from Transformers neural network to format conversational English, and rule-based methods to format domain-specific aviation text. With an overall Punctuation Error Rate (PER) of 25.56 and Word Error Rate with Punctuation and Capitalization (WER PC) of 5.47, we show that this method has vast potential in being applied to ATCSCC planning telecon audio and other audio/text based data available in ATM.