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NASA NTRS1983

Measuring pilot workload in a moving-base simulator. I Asynchronous secondary choice-reaction task

The de facto method for measuring airplane pilot workload is based upon subjective ratings. While researchers agree that such subjective data should be bolstered by using objective behavioral measures, results to date have been mixed. No clear objective technique has surfaced as the metric of choice. It is believed that this difficulty is in part due to neglect of theoretical work in psychology that predicts some of the difficulties that are inherent in a futile search for 'the one and only' best secondary task to measure workload. An initial study that used both subjective ratings and an asynchronous choice-reaction secondary task was conducted to determine if such a secondary task could indeed meet the methodological constraints imposed by current theories of attention. Two variants of a flight scenario were combined with two levels of the secondary task. Appropriate single-task control conditions were also included. Results give grounds for cautious optimism but indicate that future research should use synchronous secondary tasks where possible.

Kantowitz, B. H.↗

NASA NTRS1983

Comparative evaluation of twenty pilot workload assessment measure using a psychomotor task in a moving base aircraft simulator

A comparison of the sensitivity and intrusion of twenty pilot workload assessment techniques was conducted using a psychomotor loading task in a three degree of freedom moving base aircraft simulator. The twenty techniques included opinion measures, spare mental capacity measures, physiological measures, eye behavior measures, and primary task performance measures. The primary task was an instrument landing system (ILS) approach and landing. All measures were recorded between the outer marker and the middle marker on the approach. Three levels (low, medium, and high) of psychomotor load were obtained by the combined manipulation of windgust disturbance level and simulated aircraft pitch stability. Six instrument rated pilots participated in four seasons lasting approximately three hours each.

Connor, S. A.↗

NASA NTRS1988

Transport pilot workload - A comparison of two subjective techniques

Although SWAT and NASA-TLX workload scales have been compared on numerous occasions, they have not been compared in the context of transport operations. Transport pilot workload has traditionally been classified as long periods of low workload with occasional spikes of high workload. Thus, the relative sensitivity of the scales to variations in workload at the low end of the scale were evaluated. This study was a part of a larger study which investigated workload measures for aircraft certification, conducted in a Phase II certified Link/Boeing 727 simulator. No significant main effects were found for any performance-based measures of workload. However, both SWAT and NASA-TLX were sensitive to differences between high and low workload flights and to differences among flight segments. NASA-TLX (but not SWAT) was sensitive to the increase in workload during the cruise segment of the high workload flight. Between-subject variability was high for SWAT. NASA-TLX was found to be stable when compared in the test/retest paradigm. A test/retest by segment interaction suggested that this was not the case for SWAT ratings.

Battiste, Vernol↗

NASA NTRS2014

Complexity and Pilot Workload Metrics for the Evaluation of Adaptive Flight Controls on a Full Scale Piloted Aircraft

Flight research has shown the effectiveness of adaptive flight controls for improving aircraft safety and performance in the presence of uncertainties. The National Aeronautics and Space Administration's (NASA)'s Integrated Resilient Aircraft Control (IRAC) project designed and conducted a series of flight experiments to study the impact of variations in adaptive controller design complexity on performance and handling qualities. A novel complexity metric was devised to compare the degrees of simplicity achieved in three variations of a model reference adaptive controller (MRAC) for NASA's F-18 (McDonnell Douglas, now The Boeing Company, Chicago, Illinois) Full-Scale Advanced Systems Testbed (Gen-2A) aircraft. The complexity measures of these controllers are also compared to that of an earlier MRAC design for NASA's Intelligent Flight Control System (IFCS) project and flown on a highly modified F-15 aircraft (McDonnell Douglas, now The Boeing Company, Chicago, Illinois). Pilot comments during the IRAC research flights pointed to the importance of workload on handling qualities ratings for failure and damage scenarios. Modifications to existing pilot aggressiveness and duty cycle metrics are presented and applied to the IRAC controllers. Finally, while adaptive controllers may alleviate the effects of failures or damage on an aircraft's handling qualities, they also have the potential to introduce annoying changes to the flight dynamics or to the operation of aircraft systems. A nuisance rating scale is presented for the categorization of nuisance side-effects of adaptive controllers.

pilot workload metrics↗

NASA NTRS2018

Linking the Pilot Structural Model and Pilot Workload

Behavioral models are developed that closely reproduced pulsive control response of two pilots using markedly different control techniques while conducting a tracking task. An intriguing find was that the pilots appeared to: 1) produce a continuous, internally-generated stick signal that they integrated in time; 2) integrate the actual stick position; and 3) compare the two integrations to either issue or cease a pulse command. This suggests that the pilots utilized kinesthetic feedback in order to sense and integrate stick position, supporting the hypothesis that pilots can access and employ the proprioceptive inner feedback loop proposed by Hess's pilot Structural Model. A Pilot Cost Index was developed, whose elements include estimated workload, performance, and the degree to which the pilot employs kinesthetic feedback. Preliminary results suggest that a pilot's operating point (parameter values) may be based on control style and index minimization.

Pilot workload↗

NASA NTRS1987

Measurement of pilot workload

A multistage process for evaluating the workload of a five-minute segment of flight including approach and landing for a typical transport aircraft was described. The goal of the analysis was to compare the workload of the two pilots. Four types of measurement techniques were suggested: Analytic (a preliminary task and time line analysis identified task requirements and target performance levels); Performance (flight path control, communications, and interval production); Physiological (heart rate and heart rate variability); and Subjective ratings (a multidimensional technique developed at NASA Ames).

Hart, Sandra G.↗

NASA NTRS1987

Inflight application of three pilot workload measurement techniques

Three inflight techniques for workload measurement were tested in nine pilots flying the NASA Kuiper Airborne Observatory: subjective ratings, heart rate, and communication performance. The activities that contributed to the crew-member workload varied; the commander was responsible for aircraft control and navigation whereas the copilot handled communications. The three workload measures were found to provide different information. Pilot ratings of workload, effort, and stress were sensitive to variations in flight-related task demands across flight segments but did not reflect specific differences in the type of demands imposed on the commander and the copilot. The heart rate was sensitive to the differential impact of duties, being higher for the commander than for the copilot. The rate of communications per minute of flight proved to be the most sensitive indicator. It was related to workload, stress, effort rating, and average heart rate across flight segments.

Hart, Sandra G.↗

NASA NTRS2002

The Effects of Aviation Weather Information Systems on General Aviation Weather Information Systems on General Pilots' Workload

My work at NASA Langley has focused around Aviation Weather Information CAWING displays. The majority of my time at LYRIC has been spent on the Workload and Relative Position (WaRP) Study. The goal of this project is to determine how an AWIN display at various positions within the cockpit affects pilot performance and workload. The project is being conducted in Languages Cessna 206H research aircraft. During the past year the design of the experiment was finalized and approved. Despite facing several delays the data collection was completed in early February. Alter the completion of the data collection an extensive data entry task began. This required recording air speed, altitude, course heading, bank angle, and vertical speed information from videos of the primary flight displays. This data was then used to determine root mean square error (RMSE) for each experimental condition. In addition to the performance data (RMSE) taken from flight path deviation, the study also collected data on pilot;s accuracy in reporting weather information, and a subjective rating of workload from the pilot. The data for this experiment is currently being analyzed. Overall the current experiment should help to determine potential costs and benefits associated with AWIN displays. The data will be used to determine if a private pilot can safely fly a general aviation aircraft while operating a weather display. Clearly a display that adds to the pilot#s already heavy workload represents a potential problem. The study will compare the use of an AWIN display to conventional means of acquiring weather data. The placement of the display within the cockpit (i.e., either on the yoke, kneeboard, or panel) will be also compared in terms of workload, performance, and pilot preference.

Scerbo, Mark↗

NASA NTRS2013

Single-Pilot Workload Management

Integrated glass cockpit systems place a heavy cognitive load on pilots (Burian Dismukes, 2007). Researchers from the NASA Ames Flight Cognition Lab and the FAA Flight Deck Human Factors Lab examined task and workload management by single pilots. This poster describes pilot performance regarding programming a reroute while at cruise and meeting a waypoint crossing restriction on the initial descent.

Rogers, Jason↗

NASA NTRS2013

Single Pilot Workload Management During Cruise in Entry Level Jets

Advanced technologies and automation are important facilitators of single pilot operations, but they also contribute to the workload management challenges faced by the pilot. We examined task completion, workload management, and automation use in an entry level jet (ELJ) flown by single pilots. Thirteen certificated Cessna Citation Mustang (C510-S) pilots flew an instrument flight rules (IFR) experimental flight in a Cessna Citation Mustang simulator. At one point participants had to descend to meet a crossing restriction prior to a waypoint and prepare for an instrument approach into an un-towered field while facilitating communication from a lost pilot who was flying too low for ATC to hear. Four participants experienced some sort of difficulty with regard to meeting the crossing restriction and almost half (n=6) had problems associated with the instrument approach. Additional errors were also observed including eight participants landing at the airport with an incorrect altimeter setting.

Burian, Barbara K.↗

NASA NTRS2016

Flight Test Assessments of Pilot Workload, System Usability, and Situation Awareness of TASAR

Traffic Aware Strategic Aircrew Requests (TASAR) is an onboard automation concept intended to identify trajectory optimizations, in terms of fuel and time saving objectives, clear of known traffic, weather, and airspace restrictions prior to the aircrew initiating a route-change request to Air Traffic Control (ATC). The software implementation of the TASAR concept is the Traffic Aware Planner (TAP). TASAR analysis and development is being executed by the NASA Langley Research Center's Crew Systems and Aviation Operations Branch (CSAOB) under the sponsorship of the Airspace Technology Demonstration (ATD) Project of the NASA Airspace Operations and Safety Program (AOSP). The TASAR Flight Trial-2 (FT-2) was conducted in June, 2015 out of the Newport News/Williamsburg International Airport. This flight trial was conducted using a Piaggio Avanti flight test aircraft and consisted of 12 Evaluation Flights with airline commercial pilots participating as the Evaluation Pilots, three destination airports in Atlanta and Jacksonville Air Route Traffic Control Centers, and one pair of flight plans associated with each destination airport. The primary goal of FT-2 was to reduce risk for upcoming operational trials with NASA partner airlines, Alaska Airlines and Virgin America. To accomplish this primary goal, six independent objectives were conducted during FT-2, however, this paper will report only the findings of Objective 5; the assessment of system usability, pilot perceived workload, and the degree of pilot acceptability of the TAP Human Machine Interface (HMI) during flight operations, via the administration of several subjective measures.

TASAR↗

NASA NTRS1982

Entropy, instrument scan and pilot workload

Correlation and information theory which analyze the relationships between mental loading and visual scanpath of aircraft pilots are described. The relationship between skill, performance, mental workload, and visual scanning behavior are investigated. The experimental method required pilots to maintain a general aviation flight simulator on a straight and level, constant sensitivity, Instrument Landing System (ILS) course with a low level of turbulence. An additional periodic verbal task whose difficulty increased with frequency was used to increment the subject's mental workload. The subject's looppoint on the instrument panel during each ten minute run was computed via a TV oculometer and stored. Several pilots ranging in skill from novices to test pilots took part in the experiment. Analysis of the periodicity of the subject's instrument scan was accomplished by means of correlation techniques. For skilled pilots, the autocorrelation of instrument/dwell times sequences showed the same periodicity as the verbal task. The ability to multiplex simultaneous tasks increases with skill. Thus autocorrelation provides a way of evaluating the operator's skill level.

Tole, J. R.↗

NASA NTRS1982

Entropy, instrument scan, and pilot workload

Experimental results are presented from a set of experiments designed to explore the relationship between the performance, skill, and visual scanning behavior of pilots under varying levels of mental workload. Instrument fixations were recorded as groups of pilots with widely differing levels of skill simultaneously performed a continuous instrument flight task and a verbally presented loading task with four discrete levels. Pilot scanning patterns were found to be significantly affected by the level of mental workload in a manner that was dependent on skill. These scanning alterations were quantified by the methods of entropy and autocorrelation, where the former concerns visual scan path and the latter assesses the relations among scan periodicity, skill level and mental task periodicity.

Tole, J. R.↗

NASA NTRS1984

Objective measure of pilot workload

Timesharing behavior in a data-entry task, similar to a pilot entering navigation data into an on-board computer is investigated. Auditory reaction time as a function of stimulus information and dimensionality is examined. This study has direct implications for stimulus selection for secondary tasks used in the GAT flight simulator at Ames Research Center. Attenuation effects of heat and cold stress in a psychological refractory period task were studied. The focus of interest is the general effects of stress on attention rather than upon specific temperature related phenomena.

Kantowitz, B. H.↗

NASA NTRS1983

Visual scanning behavior and pilot workload

Sophisticated man machine interaction often requires the human operator to perform a stereotyped scan of various instruments in order to monitor and/or control a system. For situations in which this type of stereotyped behavior exists, such as certain phases of instrument flight, scan pattern was shown to be altered by the imposition of simultaneous verbal tasks. A study designed to examine the relationship between pilot visual scan of instruments and mental workload is described. It was found that a verbal loading task of varying difficulty causes pilots to stare at the primary instrument as the difficulty increases and to shed looks at instruments of less importance. The verbal loading task also affected the rank ordering of scanning sequences. By examining the behavior of pilots with widely varying skill levels, it was suggested that these effects occur most strongly at lower skill levels and are less apparent at high skill levels. A graphical interpretation of the hypothetical relationship between skill, workload, and performance is introduced and modelling results are presented to support this interpretation.

Tole, J. R.↗

NASA NTRS1989

Assessment of pilot workload with the introduction of an airborne threat-alert system

Simulated line operations were used to assess the value of the TCAS on the pilot's ability to avoid a collision and to determine the effects of various display configurations and information contents on the flight-crew performance and workload. The crew flew a Phase II Link/Boeing 727 simulator in a simulated ATC environment. Four levels of collision avoidance information were evaluated using the following TCAS display formats: no TCAS information, TCAS information with no traffic display information, TCAS information with threat-activated traffic display information, and TCAS information with a full-time traffic display of threat information. It was found that the use of a threat-activated TCAS display significantly reduced the first officers' workload was significantly reduced by the threat-activated TCAS display, as were the workloads of the captain and the second officer.

Battiste, Vernol↗

NASA NTRS1987

Measuring pilot workload in a motion base simulator. III - Synchronous secondary task

This experiment continues earlier research of Kantowitz et al. (1983) conducted in a GAT-1 motion-base trainer to evaluate choice-reaction secondary tasks as measures of pilot work load. The earlier work used an asynchronous secondary task presented every 22 sec regardless of flying performance. The present experiment uses a synchronous task presented only when a critical event occurred on the flying task. Both two- and four-choice visual secondary tasks were investigated. Analysis of primary flying-task results showed no decrement in error for altitude, indicating that the key assumption necessary for using a choice secondary task was satisfied. Reaction times showed significant differences between 'easy' and 'hard' flight scenarios as well as the ability to discriminate among flight tasks.

Kantowitz, Barry H.↗

NASA NTRS1981

Visual scanning behavior and pilot workload

An experimental paradigm and a set of results which demonstrate a relationship between the level of performance on a skilled man-machine control task, the skill of the operator, the level of mental difficulty induced by an additional task imposed on the basic control task, and visual scanning performance. During a constant, simulated piloting task, visual scanning of instruments was found to vary as a function of the level of difficulty of a verbal mental loading task. The average dwell time of each fixation on the pilot's primary instrument increased as a function of the estimated skill level of the pilots, with novices being affected by the loading task much more than the experts. The results suggest that visual scanning of instruments in a controlled task may be an indicator of both workload and skill.

Harris, R. L., Sr.↗