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Search indexed NASA NTRS and DOE OSTI research on propulsion, heat transfer, battery materials and energy systems. Follow report and document links to the original sources.

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At least 37 records · Page 2
All sourcesNASA NTRSDOE OSTI
DOE OSTI2024

Customer-Focused Key Performance Indicators for Electric Vehicle Charging

To systematically improve the public charging experience, EV charging industry stakeholders need to define and measure it precisely. Many stakeholders currently measure aspects of the charging experience, but they typically employ metrics that are either operational in nature, such as charger uptime and mean time between failures, or composite customer satisfaction indices. To improve the customer experience most effectively, the industry needs metrics that define the charging experience from the perspective of the customer, not business operations. Furthermore, industry practitioners need granular metrics to know what specific aspects of the charging experience need improvement. This report defines such customer-focused metrics, called key performance indicators (KPIs).

33 ADVANCED PROPULSION SYSTEMS↗
DOE OSTI2025

Oak Ridge National Laboratory EAGLE-I TM : Modeling Electric Utility County Customers for Situational Awareness

During natural hazard events (hurricanes, wildfires, earthquakes, etc.) and recent man-made events (e.g., cyber attacks), the exchange of near real-time, spatially refined data within the response community is critical. The EAGLE-I$^{TM}$ platform is one tool that facilitates this data for decision makers within the energy sector. While much information can be collected and integrated into the system directly, other pertinent data must be augmented by other derived data products to enhance the information and allow for a consistent evaluation of on-the-ground conditions. One such data set that requires the addition of other derived data is the electric utility customer outage data that is aggregated to the county level within the EAGLE-I application. Without a county customer data set, outages can only be compared on total counts, which gives greater importance to higher population outages. Including an electric utility customer data set at the county level allows for these outage counts to be converted to percent outages and brings a consistent classification of outages and equal importance to all outages. To achieve this, several available data sets were combined and spatial disaggregation techniques were employed to model customer estimates at the county scale. This paper presents the approach to produce this data for the United States and lessons learned from working with these disparate data sets. Data validation is provided, where possible, and limitations of the model and possible improvements are discussed.

24 POWER TRANSMISSION AND DISTRIBUTION↗
DOE OSTI2025

Customer-Focused Key Performance Indicators for Electric Vehicle Charging

To systematically improve the public charging experience, EV charging industry stakeholders need to define and measure it precisely. Many stakeholders currently measure aspects of the charging experience, but they typically employ metrics that are either operational in nature, such as charger uptime and mean time between failures, or composite customer satisfaction indices. To improve the customer experience most effectively, the industry needs metrics that define the charging experience from the perspective of the customer, not business operations. Furthermore, industry practitioners need granular metrics to know what specific aspects of the charging experience need improvement. This report defines such customer-focused metrics, called key performance indicators (KPIs).

33 - ADVANCED PROPULSION SYSTEMS↗
DOE OSTI2024

Total Power Factor Smart Contract with Cyber Grid Guard Using Distributed Ledger Technology for Electrical Utility Grid with Customer-Owned Wind Farm

In modern electrical grids, the numbers of customer-owned distributed energy resources (DERs) have increased, and consequently, so have the numbers of points of common coupling (PCC) between the electrical grid and customer-owned DERs. The disruptive operation of and out-of-tolerance outputs from DERs, especially owned DERs, present a risk to power system operations. A common protective measure is to use relays located at the PCC to isolate poorly behaving or out-of-tolerance DERs from the grid. Ensuring the integrity of the data from these relays at the PCC is vital, and blockchain technology could enhance the security of modern electrical grids by providing an accurate means to translate operational constraints into actions/commands for relays. This study demonstrates an advanced power system application solution using distributed ledger technology (DLT) with smart contracts to manage the relay operation at the PCC. The smart contract defines the allowable total power factor (TPF) of the DER output, and the terms of the smart contract are implemented using DLT with a Cyber Grid Guard (CGG) system for a customer-owned DER (wind farm). This article presents flowcharts for the TPF smart contract implemented by the CGG using DLT. The test scenarios were implemented using a real-time simulator containing a CGG system and relay in-the-loop. The data collected from the CGG system were used to execute the TPF smart contract. The desired TPF limits on the grid-side were between +0.9 and +1.0, and the operation of the breakers in the electrical grid and DER sides was controlled by the relay consistent with the provisions of the smart contract. The events from the real-time simulator, CGG, and relay showed a successful implementation of the TPF smart contract with CGG using DLT, proving the efficacy of this approach in general for implementing electrical grid applications for utilities with connections to customer-owned DERs.

24 POWER TRANSMISSION AND DISTRIBUTION↗
NASA NTRS2010

Improving Customer Waiting Time at a DMV Center Using Discrete-Event Simulation

Virginia's Department of Motor Vehicles (DMV) serves a customer base of approximately 5.6 million licensed drivers and ID card holders and 7 million registered vehicle owners. DMV has more daily face-to-face contact with Virginia's citizens than any other state agency [1]. The DMV faces a major difficulty in keeping up with the excessively large customers' arrival rate. The consequences are queues building up, stretching out to the entrance doors (and sometimes even outside) and customers complaining. While the DMV state employees are trying to serve at their fastest pace, the remarkably large queues indicate that there is a serious problem that the DMV faces in its services, which must be dealt with rapidly. Simulation is considered as one of the best tools for evaluating and improving complex systems. In this paper, we use it to model one of the DMV centers located in Norfolk, VA. The simulation model is modeled in Arena 10.0 from Rockwell systems. The data used is collected from experts of the DMV Virginia headquarter located in Richmond. The model created was verified and validated. The intent of this study is to identify key problems causing the delays at the DMV centers and suggest possible solutions to minimize the customers' waiting time. In addition, two tentative hypotheses aiming to improve the model's design are tested and validated.

Arnaout, Georges M.↗
NASA NTRS2022

An Adaptation of ISO 11204 using Customized Correction Grades to Mitigate Ambient Noise Effects when Computing Sonic Boom Loudness Levels

A spectral-based correction adapted from ISO 11204 [1] is investigated here to mitigate the effects of ambient noise contamination of sonic booms recorded by noise monitors during field tests. The algorithm from sections 5.4.2 and 7 of ISO 11204 is customized using six nonstandard correction grades in addition to implementing the two standardized grades described in ISO 11204. The six nonstandard grades allow for more aggressive correction of the levels of the sonic boom spectrum when they are proximate to the ambient spectrum. Of the eight correction grades, the most aggressive custom correction grade, termed “Custom F” here, performed best under the conditions that were studied. Consequently, “Custom F” is recommended for use when processing in-field recordings of X-59 sonic booms. To evaluate the eight correction grades, mock X-59 acoustic recordings were generated using predicted ground-level X-59 sonic booms. These ground-level waveforms were created by Doebler [2] by propagating nearfield CFD solutions of the X-59 C612A configuration to the ground using PCBoom [3] (please see Acknowledgements and Refs. [4, 5, 2, 6]). To generate the mock acoustic recordings from those ground-level waveforms, they were further modified using turbulence filters developed during the NASA SonicBAT effort [7], post boom noise audio clips from the NASA SonicBAT tests [7], and ambient noise from the NASA QSF18 test [8, 9]. These mock acoustic recordings enabled evaluation of the ambient noise mitigation methods since the proper loudness levels of the X-59 waveforms in absence of ambient noise are known. Specifically, these known levels provide a benchmark against which the corrected loudness levels are compared, where the corrected loudness levels are computed when ambient noise is present within the waveforms. Importantly, similar analyses using in-field recordings are not possible since the proper loudness levels of the sonic boom waveforms in absence of ambient noise are unknowable when analyzing in-field recordings. Consequently, if additional analyses of ambient noise mitigation methods are needed, then use of mock recordings like those used here is recommended.

Sonic boom↗
DOE OSTI2024

A Transactive Approach for Service Restoration Utilizing Customer Load Flexibility and Grid-Edge Resources: Preprint

This paper develops a transactive energy system model to restore electricity to customers in an isolated distribution system after an outage. The model engages a variety of customer types -- prosumers, flexible loads, critical/noncritical customers, and distributed generators -- as active participants in the restoration process. Unlike many existing transactive approaches, the proposed model is developed for service restoration and accounts for various customer types and their \textit{autonomy} and \textit{privacy} through an iterative approach to determine the optimal market price, while maintaining system-level power flow and voltage constraints. The advantages of the proposed approach are numerically validated on a modified IEEE 123-bus test system.

distributed energy resources↗
DOE OSTI2024

A Transactive Approach for Service Restoration Utilizing Customer Load Flexibility and Grid-Edge Resources

This paper develops a transactive energy system model to restore electricity to customers in an isolated distribution system after an outage. The model engages a variety of customer types -- prosumers, flexible loads, critical/noncritical customers, and distributed generators -- as active participants in the restoration process. Unlike many existing transactive approaches, the proposed model is developed for service restoration and accounts for various customer types and their autonomy and privacy through an iterative approach to determine the optimal market price, while maintaining system-level power flow and voltage constraints. The advantages of the proposed approach are numerically validated on a modified IEEE 123-bus test system.

distributed energy resources↗
DOE OSTI2024

Customer enrollment and participation in building demand management programs: A review of key factors

Increasing the efficiency and flexibility of electricity demand is necessary for ensuring a cost-effective and reliable transition to zero-carbon electricity systems. Such demand-side management (DSM) resources have been procured by utilities for decades via energy efficiency and demand response programs; however, the key drivers of program enrollment and customer participation levels remain poorly understood — even as governments and grid planners seek to scale up the deployment of DSM assets to meet climate targets. Here we systematically review the evidence on multiple factors that may influence customer enrollment and participation in building DSM programs, focusing primarily on residential and commercial buildings. We examine the contexts in which relationships between DSM factors and outcomes are most often explored and with which methods; we also score the strength, direction, and internal consistency of each factor's reported impact on the enrollment and participation outcomes. We find that studies most commonly assess the effects of economic incentives for load flexibility on program participation levels, often using simulation-based methods in lieu of measured data. Few studies focus on program enrollment outcomes or regulatory drivers of either enrollment or participation, and gaps are also evident in the coverage of emerging DSM opportunities like load electrification. Removal of structural barriers (e.g., the lack of controls infrastructure) and the use of third party services (e.g., load aggregators) are the factors with the largest positive impacts on DSM outcomes, but no single factor emerges as clearly most impactful. For a given factor, the range of reported impacts typically varies widely across the relevant studies reviewed. Our findings provide a snapshot of the state of knowledge about building DSM and customer decision-making, and they expose key gaps in understanding that must be filled if building DSM is to expand as a critical resource for operating clean power grids.

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATI↗
DOE OSTI2024

A Comprehensive Model for Analyzing the Effects of Power Outages on Customers

Power outages can cause significant inconveniences to critical services and substantial economic losses. Therefore, it is crucial to systematically analyze the impact on customers during power outages caused by various factors, such as severe thunderstorms, floods, vegetation, or mechanical problems, and to plan for reliable operation and control under such events. Power outages in different locations may exhibit varying characteristics regarding customer impact. In this paper, we present a mathematical model that captures the essential characteristics of customer impact during power outages. The parameters of our model include impact duration, recovery duration, maximum impact level, increase curve parameter, and decrease curve parameter. We demonstrate how historical power outage data can be fitted to our model, enabling a systematic comparison of outages caused by different factors in various locations.

Lee, Sangkeun (Matt) [ORNL] (ORCID:000000021317511↗
DOE OSTI2024

High-Throughput Custom Monitoring for the Mu2e TDAQ System

In this project we are studying the application of programmable network hardware to provide a custom monitoring capability for the Mu2e Trigger and Data Acquisition System (TDAQ) system. The goal of the Mu2e experiment is to search for a charged-lepton flavor violating processes where a negative muon converts into an electron in the field of an aluminum nucleus. This experiment is intended to improve by four orders of magnitude the search sensitivity reached so far. We have a working prototype of a system that provides high-throughput, custom monitoring for the Mu2e TDAQ system. The custom Mu2e network packet header format is parsed as it crosses the network switch. Parsing extracts bits that convey information about error states at read-out controllers (ROCs). This information is periodically relayed to the switch controller, which in turn alerts experiment operators.

72 PHYSICS OF ELEMENTARY PARTICLES AND FIELDS↗
NASA NTRS1976

Thermal performance of a customized multilayer insulation (MLI)

The thermal performance of a LH2 tank on a shroudless vehicle was investigated. The 1.52 m (60 in) tank was insulated with 2 MLI blankets consisting of 18 double aluminized Mylar radiation shields and 19 silk net spacers. The temperature of outer space was simulated by using a cryoshroud which was maintained at near liquid hydrogen temperature. The heating effects of a payload were simulated by utilizing a thermal payload simulator (TPS) viewing the tank. The test program consisted of three major test categories: (1) null testing, (2) thermal performance testing of the tank installed MLI system, and (3) thermal testing of a customized MLI configuration. TPS surface temperatures during the null test were maintained at near hydrogen temperature and during test categories 2 and 3 at 289 K (520R). The heat flow rate through the tank installed MLI at a tank/TPS spacing of 0.457 m was 1.204 watts with no MLI on the TPS and 0.059 watts through the customized MLI with three blankets on the TPS. Reducing the tank/TPS spacing from 0.457 m to 0.152 m the heat flow through the customized MLI increased by 10 percent.

Leonhard, K. E.↗
NASA NTRS1985

Throughput comparison of microscope objectives and custom lenses for laser diode output beam collimation

The efficiency with which microscope objectives and custom lenses collimate laser diode emission was measured. Four microscope objectives of 10, 21, 45, and 60 power and two custom lenses of 1 and 0.8 power were used. An autocollimator system was used to measure throughput. It consisted of 1 m focal length lens, a 10 power microscope objective, and a 128-element G series Reticon linear array. Collimating throughput efficiency was defined as the ratio of measured collimated power to total laser output power. Two throughput efficiencies were obtained: one for the didoe operation below lasing and the other for the diode operation above lasing. The custom lenses had higher throughput efficiencies than the microscope objectives. The f/0.8 system provided better throughput efficiencies than the f/1.0 system.

Fuhr, P. L.↗
NASA NTRS1987

Customer concerns regarding satellite servicing

The organization of orbital servicing of satellites is discussed. Provision of servicing equipment; design interfaces between the satellite and the servicing equipment; and the economic viability of the concept are discussed. The proposed solution for satisfying customer concerns is for the servicing organizations to baseline an adequate inventory of servicing equipment with standard interfaces and established servicing costs. With this knowledge, the customer can conduct tradeoff studies and make programmatic decisions regarding servicing options. A dialog procedure between customers and servicing specialists is outlined.

Rysavy, Gordon↗
NASA NTRS2009

Customer Communication Document

This procedure communicates to the Customers of the Automation, Robotics and Simulation Division (AR&SD) Dynamics Systems Test Branch (DSTB) how to obtain services of the Six-Degrees-Of-Freedom Dynamic Test System (SDTS). The scope includes the major communication documents between the SDTS and its Customer. It established the initial communication and contact points as well as provides the initial documentation in electronic media for the customer. Contact the SDTS Manager (SM) for the names of numbers of the current contact points.

Source record↗
NASA NTRS2013

Domain-Specific Languages and Diagram Customization for a Concurrent Engineering Environment

A major open question for advocates of Model-Based Systems Engineering (MBSE) is the question of how system and subsystem engineers will work together. The Systems Modeling Language (SysML), like any language intended for a large audience, is in tension between the desires for simplicity and for expressiveness. In order to be more expressive, many specialized language elements may be introduced, which will unfortunately make a complete understanding of the language a more daunting task. While this may be acceptable for systems modelers, it will increase the challenge of including subsystem engineers in the modeling effort. One possible answer to this situation is the use of Domain-Specific Languages (DSL), which are fully supported by the Unified Modeling Language (UML). SysML is in fact a DSL for systems engineering. The expressive power of a DSL can be enhanced through the use of diagram customization. Various domains have already developed their own schematic vocabularies. Within the space engineering community, two excellent examples are the propulsion and telecommunication subsystems. A return to simple box-and-line diagrams (e.g., the SysML Internal Block Diagram) are in many ways a step backward. In order allow subsystem engineers to contribute directly to the model, it is necessary to make a system modeling tool at least approximate in accessibility to drawing tools like Microsoft PowerPoint and Visio. The challenge is made more extreme in a concurrent engineering environment, where designs must often be drafted in an hour or two. In the case of the Jet Propulsion Laboratory's Team X concurrent design team, a subsystem is specified using a combination of PowerPoint for drawing and Excel for calculation. A pilot has been undertaken in order to meld the drawing portion and the production of master equipment lists (MELs) via a SysML authoring tool, MagicDraw. Team X currently interacts with its customers in a process of sharing presentations. There are several inefficiencies that arise from this situation. The first is that a customer team must wait two weeks to a month (which is 2-4 times the duration of most Team X studies themselves) for a finalized, detailed design description. Another is that this information must be re-entered by hand into the set of engineering artifacts and design tools that the mission concept team uses after a study is complete. Further, there is no persistent connection to Team X or institutionally shared formulation design tools and data after a given study, again reducing the direct reuse of designs created in a Team X study. This paper presents the underpinnings of subsystem DSLs as they were developed for this pilot. This includes specialized semantics for different domains as well as the process by which major categories of objects were derived in support of defining the DSLs. The feedback given to us by the domain experts on usability, along with a pilot study with the partial inclusion of these tools is also discussed.

Cole, Bjorn↗
NASA NTRS2018

End-to-End Solution for Data Customization with NASA's Earthdata Search

The goal of NASA's Earthdata Search End-to-End Services workflow is to take the pain and headache out of searching for data and getting that data back in a format that is usable with only that data that is relevant for you. For too long scientists have had to jump through endless hoops, use tools that only offer specific data or specific services, and perform any number of other non-science tasks just to get started on their actual project. Earthdata Search leverages the Common Metadata Repository's (CMR) newly implemented Unified Metadata Models for Services and Variables as well as a new service broker to expose and seamlessly integrate a collection's service capabilities and variables into an intuitive user interface. Using the new End-to-End Services workflow, scientists will be able to quickly see what data is available to be customized, what customization options are available, and actually perform those customizations on the data all within Earthdata Search, regardless of who the data provider is. This talk will demonstrate the simple workflow that will be available to end users and also give an overview covering how the workflow is enabled by the metadata stored within the CMR. (https://search.earthdata.nasa.gov/)

Reese, Mark↗
DOE OSTI2024

High-Throughput Custom Monitoring for the Mu2e TDAQ System

In this project we are studying the application of programmable network hardware to provide a custom monitoring capability for the Mu2e Trigger and Data Acquisition System (TDAQ) system. The goal of the Mu2e experiment is to search for a charged-lepton flavor violating processes where a negative muon converts into an electron in the field of an aluminum nucleus. This experiment is intended to improve by four orders of magnitude the search sensitivity reached so far. We have a working prototype of a system that provides high-throughput, custom monitoring for the Mu2e TDAQ system. The custom Mu2e network packet header format is parsed as it crosses the network switch. Parsing extracts bits that convey information about error states at read-out controllers (ROCs). This information is periodically relayed to the switch controller, which in turn alerts experiment operators.

72 PHYSICS OF ELEMENTARY PARTICLES AND FIELDS↗